I feel like I haven't gotten a straight answer from GoDaddy on this.
I received an email that says my email accounts will be suspended unless I pay them for "Microsoft 365 Email Essentials Basic".
I did the "GoDaddy Workplace changeover" thing about 3 months ago, with no problems.
I know "GoDaddy is evil" and will most likely be going to another vendor if this MS 365 thing is true.
Microsoft 365 Email Essentials vs Microsoft 365 Business Professional
Moving from GoDaddy 365 Essentials to MS 365
Using a MS Family 365 Subscription with a GoDaddy domain for family email addresses
Moving from GoDaddy 365 Essentials to MS 365
Videos
Hi Diane,
Thanks for your suggestions. I have checked and the Plusnet account is live and is an IMAP account. I have used the export/import wizard to export it as a .pst file.
My apologies but I'm confused by the next suggested steps -
'After exporting IMAP account, you can import the old mail into the outlook.com mailbox or leave the pst in the profile but change the name to avoid confusion. If you want to import it, you need to remove it from the profile.'
Is the .pst file that I've just exported/created the 'old mail' that you refer to?
Is the otlook.com mailbox my OWA account rather than Outlook on my Laptop?
How would I change the name of the of the profile?
Where would I import it to and how would I remove it from the profile?
Sorry, really lost at the point!
As an additional piece of info, here's how the two accounts show up in the Account Information tab, but both show in Outlook itself as identical, even though they are definitely different email addresses. The first 'Home' email is in fact the plusnet ISP based account and the second, is NOT a plusnet account.
Hi,
I'm Taiwo and I'd be happy to help you with your question. In this Forum, We are Microsoft consumers just like yourself.
Since you're using a GoDaddy domain and want to have multiple family email addresses with that domain, you can use that for email hosting as well. Microsoft 365 offers email services with custom domain support. You can set up email accounts for your family members using your domain within Microsoft 365. you have a few options:
- Remove both the domain-based email account and the Plusnet email account from Outlook.
- Add only the domain-based email account to Outlook and check if it appears correctly with the correct identity. Ensure that you are using the correct server settings provided by your email hosting provider (either GoDaddy or Microsoft 365).
- Send and receive emails using the domain-based email account to ensure it's functioning properly within Outlook.
- Once the domain-based email account is working correctly, add the Plusnet email account to Outlook as a separate account. Make sure you enter the correct server settings for the Plusnet account. By adding the accounts separately and testing each one individually, you should be able to resolve any conflicts or issues with Outlook displaying the accounts incorrectly.
I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.
Best Regards, Thank You.
It's actually very easy to migrate your data from one Office 365 tenant to another. It can be done fairly cheap too through third-party tools, or even free depending on how much data you're looking at migration. I'm a member of the community just like you and not affiliated with Microsoft. I'd be happy to guide you through the process though. Here's the gist:
- If you're the only user, you can make an Outlook PST, Otherwise, consider using a thirdparty tool (I recommend MigrationWiz BitTitan)
- Once you have the data moved from one tenant to another, you'll need to defederate the domain from GoDaddy, This is as simple as a few PowerShell commands.
- Lastly, add the domain to your new Office 365 tenant and add it as the primary alias for all users.
If you need further help with this, I can give you step by step instructions through the process.
O365 Personal/Family does not include Exchange
And no you will not be able to use O365 P or F with your GoDaddy domain/email once GoDaddy is cancelled
There is a whole complicated process to go through to transfer the Domain to MS, an O365 Bus version
Thank you for the advice Robinson - much appreciated!
Hi, I'm Robinson, and I’m happy to help you today.
I know how frustrating this may be for you but I'll do my very best to help you.
Office 365 Home does not support custom email domains. For that, you will need Office 365 Business. If you already have an Office 365 Business and want to migrate, you can see at these links more information on how to do it.
https://community.godaddy.com/s/question/0D53t0...
https://www.bemopro.com/cybersecurity-blog/how-...
https://www.youtube.com/watch?v=J6zvgC6HPmc
https://docs.microsoft.com/en-us/microsoft-365/...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
The only reason you will need to keep the subscription with GoDaddy is if you still need / use those email addresses.
Hello Gma S
Hi, I'm Karl and will be happy to help you today.
Essentially you have 2 different subscriptions which do NOT overlap
What you are paying for with MS 365 Essentials is for the email accounts. It does not include the '365 Office desktop apps
What you have with MS is a subscription to MS Office which, in simplistic terms< are the Office desktop apps and a Premium Outlook.com account.
As long as you use Outlook, a Personal '365 subscription is both the best and economical route in my opinion
If you have any questions, don't hesitate to ask, we're here to help you further if needed.