I tried creating a Google Workspace Essentials Starter edition account for my small (<5 people) business. We already have a custom domain, and don't need email (hosted elsewhere). However after creating a Workspace account and going to admin.google.com, I kept only being shown an option to buy the Business Starter edition. No way to access the admin panel without going through this.

Is the Essentials Starter edition gone or something?

I am with a startup MSP company. We started our Google Workspaces with the "Essentials Starter" (free) package to get everyone used to the platform since most of us all come from lifetime Microsoft product users lol. I would like to move our email from our junk hosted domain email system to Gmail with custom domain. From the looks of it, I need to upgrade our Essentials Starter to Business Starter so we can add a custom domain and Gmail to our Workspace. Well, everything I've read in their help section says to go to workspace admin > billing > subscriptions > choose Business Starter and upgrade to you.

The issue is our subscriptions only show we can upgrade to Google Workspace Enterprise Essentials which is 10/users/per month. Which does not include Gmail services either. Only more storage etc.

Since we aren't a paid subscriber yet we cannot contact support. Anyone have any ideas on how we can upgrade?

Thanks! :)