Hi everyone, The steps below shall help mitigate the issue. As soon as new BIOS updates are available, they will be added to Dell.com/support Current workaround: Workaround: Uninstall the January Windows KB update that corresponds to your system.: KB5050009, KB5050021, or KB5050009 update: Open Settings Select Windows Update Pause the Windows update Select Update history Select Uninstall updates Find the impacted update according to the operating system version used, labeled KB5050009, KB5050021, and KB5049981 Select Uninstall Restart your computer Install the BIOS from dell.com/support using the executable file After a successful BIOS update go back to step c, to enable the Windows update Update the BIOS from a USB stick using the computer pre-boot option Copy the executable file to external storage (USB flash drive) Keep the USB connected and restart the computer Press F12 to enter One-Time Boot Settings (reference Flashing the BIOS from the F12 One-Time Boot Menu) We kindly ask you to test it and provide your feedback.Affected Platforms: Alienware Aurora R12 Alienware Aurora R13 Alienware Aurora Ryzen Edition R14 Alienware Aurora R15 Alienware Aurora R15 AMD Alienware Aurora R16 Alienware Area 51m R2 Alienware m15 R3 Alienware m15 R4 Alienware m17 R3 Alienware m17 R4 Alienware x14 Alienware x15 R1 Alienware x15 R2 Alienware x17 R1 Alienware x17 R2 XPS 8950 XPS 8960 Inspiron 15 3510 Inspiron 15 3521 Inspiron 3502 Affected Operating Systems: Windows 11 24H2 KB5050009 (OS Build 26100.2894) or later  Windows 11 23H2 KB5050021 (OS Builds 22621.4751 and 22631.4751) or later  Windows 10 22H2 KB5049981 (OS Builds 19044.5371 and 19045.5371) or later  Read more: BIOS Update Error or Update Gets Stuck After Windows January 2025 Update Answer from DELL-Nat M on dell.com
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Hi everyone, The steps below shall help mitigate the issue. As soon as new BIOS updates are available, they will be added to Dell.com/support Current workaround: Workaround: Uninstall the January Windows KB update that corresponds to your system.: KB5050009, KB5050021, or KB5050009 update: Open Settings Select Windows Update Pause the Windows update Select Update history Select Uninstall updates Find the impacted update according to the operating system version used, labeled KB5050009, KB5050021, and KB5049981 Select Uninstall Restart your computer Install the BIOS from dell.com/support using the executable file After a successful BIOS update go back to step c, to enable the Windows update Update the BIOS from a USB stick using the computer pre-boot option Copy the executable file to external storage (USB flash drive) Keep the USB connected and restart the computer Press F12 to enter One-Time Boot Settings (reference Flashing the BIOS from the F12 One-Time Boot Menu) We kindly ask you to test it and provide your feedback.Affected Platforms: Alienware Aurora R12 Alienware Aurora R13 Alienware Aurora Ryzen Edition R14 Alienware Aurora R15 Alienware Aurora R15 AMD Alienware Aurora R16 Alienware Area 51m R2 Alienware m15 R3 Alienware m15 R4 Alienware m17 R3 Alienware m17 R4 Alienware x14 Alienware x15 R1 Alienware x15 R2 Alienware x17 R1 Alienware x17 R2 XPS 8950 XPS 8960 Inspiron 15 3510 Inspiron 15 3521 Inspiron 3502 Affected Operating Systems: Windows 11 24H2 KB5050009 (OS Build 26100.2894) or later  Windows 11 23H2 KB5050021 (OS Builds 22621.4751 and 22631.4751) or later  Windows 10 22H2 KB5049981 (OS Builds 19044.5371 and 19045.5371) or later  Read more: BIOS Update Error or Update Gets Stuck After Windows January 2025 Update
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Should only be a few minutes. Sounds like something is not right. There's a thread here that list some issues with various BIOS updates. BIOS update issues:   Impacted system models & BIOS : Aurora R16 impacted BIOS 2.14.0 released on 10 Jan 2025 Aurora R15 impacted BIOS 1.18.0 released on 09 Jan 2025 Alienware Aurora Ryzen Edition R10 impacted BIOS 2.10.0 released on 13 Jan 2025 Alienware x17 R2/ Alienware x17 R1 impacted BIOS 1.24.0 released on 13 Jan 2025 XPS 8960 2.13.0 impacted BIOS 1.23.0 released on 10 Jan 2025 XPS 8950 1.23.0 impacted BIOS 2.13.0 released on 10 Jan 2025   To get this fix, uninstalled Windows update KB5050009 from computer, reboot and attempt BIOS update. After reboot, run Windows Update again
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Dell
dell.com › dell community › laptops › alienware
x15 R2, System Update taking too long - Alienware
September 24, 2022 - Just turn it off normally and go back to Windows update and it should continue. You posted in the Desktop forum. To turn off the laptop, press and hold the power button down until it completely shuts off.
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Dell
dell.com › home › support home › product support › driver details
Dell Update/Alienware Update Application | Driver Details | Dell US
- Dell Update/Alienware update requires Microsoft .NET Framework version 4.8 or later to be installed on the system. - Dell Update/Alienware Update takes no more than 40 seconds to be installed on your system. You can install the updates in the background while using the system.
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Dell
dell.com › dell community › desktops › alienware desktops
Aurora R11, updating the BIOS, how long should it take? | DELL Technologies
December 5, 2020 - But the bios (8.63mb in size) still installing after 45 minutes. That cant be right or can it? ... @sethm1 - I don’t recall exactly how long my BIOS update took, but I want to say under 5 minutes.
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Alienware Arena
alienwarearena.com › ucf › show › 245025 › boards › technical-support-1 › ForumPost › at-boot-updating-your-system-stuck-please-help
Alienwarearena
Join and gain access to exclusive in-game items, game keys, and some of the most sought after closed betas. Join a friendly and knowledgeable forum community for all PC gamers.
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Dell
dell.com › home › support home › product support › driver details
Alienware AW3225QF Monitor Firmware Update | Driver Details | Dell US
March 18, 2024 - IMPORTANT NOTE: The monitor firmware update will take approximately 10 minutes. Interruptions during the update process such as disconnecting or turning off the monitor or PC will cause damage to your monitor. Read the Firmware Update Instructions/Readme found in the Firmware package before ...
Find elsewhere
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Dell
dell.com › home › support home › product support › driver details
Alienware AW3423DWF Monitor Firmware Update | Driver Details | Dell US
IMPORTANT NOTE: The monitor firmware update will take approximately 5 minutes. Interruptions during the update process such as disconnecting or turning off the monitor or PC will cause damage to your monitor. Read the Help in the Firmware package for more information.
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Reddit
reddit.com › r/alienware › bios update taking forever. i want to sleep but i'm stressing
r/Alienware on Reddit: BIOS Update taking forever. I want to sleep but I'm stressing
December 10, 2020 -

I'm on an Alienware Aurora R11. I tried updating my BIOS as I do, with Alienware Update this time. It's either that or Support Assist. I've never ran into problems before and I didn't know until today that people have bricked their motherboards by doing this. I'm really scared because I just dropped 1900 on this computer a few days ago and I absolutely can't afford to repair it, let alone replace it. Currently, the Alienware Update window says:
Installing Updates (3 of 3)
Warning: The current operation can no longer be cancelled.
(The warning you normally get about not unplugging anything or whatever. you know)
I have automatically restart system when required checked. It has not turned off even once.
Cancel is partially faded out and I can't click on it.
The more I look into this, the more stressed I get. I need sleep but I'm so tense and shaking, I feel like everything I've just invested in could collapse.
I don't know if I said this already or if it was clear, but the update is still going on. I'm writing this from the same computer that is being updated. I need to get this post out so I'm not making any edits at the moment. Sorry.

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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 4004489 › system-update-running-for-greater-then-24-hours
System Update Running for Greater then 24 HOURS - Microsoft Q&A
July 2, 2024 - This picture has been on my screen for 24 hours now. The fans are running constantly but with this unit I don't have indicators of HDD activity like I used to with SATA drive. I have not had an update take this long to install ...
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Dell
dell.com › support › kbdoc › en-us › 000149088 › dell-update-overview-and-common-questions
Dell Update and Alienware Update - Overview and Common Questions | Dell US
This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article. ... Install SupportAssist to ensure that your system is up to date and performing at its best. Dell Update (for consumer and client computers only) and Alienware Update (for Alienware computers only) are software that automatically updates critical fixes and important device drivers as they become available.
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Reddit
reddit.com › r › Alienware › comments › 1fqbh5x › is_it_normal_for_updates_to_take_so_long
Is it normal for updates to take so long? : r/Alienware
September 27, 2024 - r/Alienware • · 2y ago · Certain-Ad5890 · I’ve bought this brand new M16 and went to the dell website to install the bios updates. Now it’s been 15-20 minutes and the laptop it’s still showing this message. Is it normal? Read more · Share · People also ask about ·
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Reddit
reddit.com › r/alienware › alienware update is going away at the end of 2024 for those that use it.
r/Alienware on Reddit: Alienware Update is going away at the end of 2024 for those that use it.
April 30, 2024 - That's unfortunate...I would rather just have Alienware Update haha. ... I wonder if support assist will still work. I find that and the dell support website can keep everything updated quite well. ... As far as we know SA isn't going anywhere, it's essentially replacing AU. ... ITS TELEMITIRY SHIT THE DOWNLOAD AS A PRIORITY , I ALWAYS GO IN THE REG SETTINGS AND TURN OFF THE TELEM IT JUST SPIES ON YA AND USES CPU GPU INTERNET RESOUSES
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Dell
dell.com › home › support home › product support › driver details
Alienware 17 System BIOS | Driver Details | Dell US
To ensure the integrity of your download, please verify the checksum value. ... - Firmware updates to address the Intel Security Advisory INTEL-SA-00115 (CVE-2018-3639, and CVE-2018-3640). BIOS updates take no more than 5 minutes to be installed on your system.
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Dell
dell.com › support › kbdoc › en-us › 000187189 › dell-update-and-alienware-update
Dell Update and Alienware Update | Dell US
Dell Update (for consumer and client computers only) and Alienware Update (for Alienware computers only) is a stand-alone application that provides updates for Dell system software. This application simplifies the BIOS, firmware, driver, and application update experience for Dell consumer client hardware. This application can also be used to install drivers after the operating system and network drivers are installed based on the computer's identity. Note: Dell highly recommends downloading and installing the latest Dell Update or Alienware Update during your next scheduled update cycle.
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Dell
dell.com › support › kbdoc › en-us › 000211120 › how-to-update-alienware-command-center-to-version-6-0-on-alienware-x16-r1-m16-r1-and-m18-r1-laptops
How to Update AWCC to Version 6.0 on Alienware x16 R1, m16 R1, and m18 R1 Laptops | Dell US
A notification from the Alienware ... notification window. The installation process turns off the AWCC application if it is running. It may take at least 10-17 minutes to complete the download and install the new application....