Samsung
samsung.com › us › support › troubleshooting › TSG01001374
Reset the Samsung Pay app on a Galaxy phone
If you need to, you can reset the Samsung Pay app. This can help solve app issues or reset your PIN if you've forgotten it. When you do this, all payment cards, membership cards, and rewards will be removed from the phone.
Samsung
samsung.com › us › support › answer › ANS10002599
Change your Samsung Pay PIN
To reset the app, navigate to your phone's Settings. Swipe to and tap Apps, and then select Samsung Wallet. Tap Force stop, and then tap OK. Next, tap Storage. Tap Clear cache, and then tap Clear data.
Videos
How do I reset my Samsung pay pin?
Hello sarahcakes87, thank you for reaching out and welcome to the Samsung Community. I understand you forgot your Samsung Pay pin and you would like to reset it. Forgetting your Pin requires resetting your Samsung Pay account. To reset the app, navigate to your phone's Settings. Swipe to and tap Apps, and then select Samsung Pay. Tap Force stop, and then tap Storage. Tap Clear cache, and then tap Clear data. Once these steps are completed, reopen the app, and follow the on-screen prompts. During the setup, you will need to create a new PIN and add your credit cards again.For more information p
us.community.samsung.com
us.community.samsung.com › t5 › Samsung-Apps-and-Services › How-do-I-reset-my-Samsung-pay-pin › td-p › 2594190
Solved: How do I reset my Samsung pay pin? - Samsung Community ...
How to change Samsung Pay region?
If you’ve moved recently, your Samsung Pay profile will likely be stuck to your older region. You can update your region settings for your Samsung profile. Go to Samsung account > Profile info > Region and change it. You can also change your Google Play region if your profile is linked to your Google account.
androidauthority.com
androidauthority.com › home › mobile › android apps › how to reset your samsung pay pin even if you forgot it
How to reset your Samsung Pay PIN even if you forgot it
Samsung Community
us.community.samsung.com › t5 › Samsung-Apps-and-Services › How-do-I-reset-my-Samsung-pay-pin › td-p › 2594190
Solved: How do I reset my Samsung pay pin? - Samsung Community - 2594190
July 5, 2023 - Swipe to and tap Apps, and then select Samsung Pay. Tap Force stop, and then tap Storage. Tap Clear cache, and then tap Clear data. Once these steps are completed, reopen the app, and follow the on-screen prompts.
Android Authority
androidauthority.com › home › mobile › android apps › how to reset your samsung pay pin even if you forgot it
How to reset your Samsung Pay PIN even if you forgot it
November 27, 2023 - ... Open the Samsung Pay app, tap the menu button (three horizontal lines icon) at the top left corner, and tap the gear icon to open Samsung Pay settings. Go to Change Samsung Pay PIN and enter your previous PIN.
Reddit
reddit.com › r/samsung › samsung pay reset on me twice in the last 2 weeks
r/samsung on Reddit: Samsung Pay reset on me twice in the last 2 weeks
February 12, 2024 -
I've had Samsung Pay setup for ages and pay with my watch almost exclusively and it has worked fine.
A few weeks ago I went to pay at the grocery store and instead of loading up my cards on my watch I got a "Welcome to Samsung Pay" message that said "check your phone" after I went through the screens. All the cards were gone. I couldn't pay with my preferred card (rewards for grocery stores). I rely on Samsung Pay to store all the cards that I only use periodically so I don't have to keep them in my wallet.
So I spent an hour adding them all back when I got home. Then fast forward to today and it happened again!
What's going on and why can't I keep Samsung Pay setup? I'm the only one with access to the watch, I haven't had any issues entering my pin, there have been no red flags, and nothing remotely seeming like it would justify my cards being wiped from my devices. It would be nice if Samsung gave you a heads up so you could fix it and they could tell you why they did that so you could avoid it, but you simply don't find out until you try to use it. Maybe they're mad because I didn't pre-order the 24 Ultra.
Top answer 1 of 5
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It's happened to me as well -- 2nd time in 3 days. I came here in the hopes of finding an explanation. It's still working on my phone, but it resets on my watch. Such a pain!
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I too am having this on Z Fold 5 and Watch 5 with both being fully updated. At first, I thought this may be due to too many incorrect unlock attempts on phone and/or watch, but after paying close attention neither of them was true nor frequent enough. I do, however, have a theory. This tends to happen when I go to 7-Eleven where it doesn't "recognize" contactless pay on my watch and somehow causes the reset. This leads me to believe that the watch somehow detects the scanner is not recognizing something and decides to reset itself. This happened twice in a row for 2 separate visits at 7-Eleven. As such, I would have a choice to contend with Either Avoid using contactless payments at sketchy places and at certain retailers like 7-Eleven, and use actual plastic card (or phone maybe) Switch to Google Pay. (Learning curve, forcing it to be default on watch, etc) Neither of those options are ideal and this really should be addressed by Samsung, but fat chance of that happening any time soon! Now, the Fold 5 is an 1800 device and the Watch5 I got refurbished, but it retailed for several hundred dollars. This is not "cheap" $20 technology here. Furthermore, I use a flagship-like Samsung phone and a flagship-like watch (admittedly a generation or two behind) and using Samsung software (Samsung pay). There is no excuse for this! Samsung can and should do better!
Samsung
samsung.com › us › support › troubleshoot › TSG10007372
Samsung Pay is not responding or crashing
Open Samsung Pay on your phone. Tap Menu, and then tap Settings. Swipe to and tap Reset app. Select the reason(s) you want to reset Samsung Pay, and then tap RESET.
Samsung Community
eu.community.samsung.com › samsung community › products › smartphones › galaxy a series
Samsung pay forgot PIN - Samsung Community
December 21, 2020 - I tried everything even reset my watch but still nothing happens ... If you forgot the pin,simply go to the apps,find samsung wallet,clear it's data.Open it again and verify it with fingerprints,and setup a new pin,there you go.
Straighttalk
support.straighttalk.com › en › brands › Samsung › STGS1 › faq › 2013260
Why is my Samsung Wallet not Responding?
Select the model of your undefined phone to get help and browse tutorials, FAQ's and Guides
Samsung
samsung.com › us › support › troubleshooting › TSG01201425
Samsung Pay is crashing or not responding
You can easily fix the Samsung Pay app if it freezes, crashes, or does not respond. Most of the time, you just need to restart your phone to get the app working again.
PayCEC
paycec.com › faq › how-to-reset-your-samsung-pay-pin
How to reset your Samsung Pay PIN? - PayCEC
June 17, 2024 - 4. Select "Change PIN" or "Reset PIN": Within the settings menu, look for the option labeled "Change PIN" or "Reset PIN." Tap on this option to begin the process of resetting your PIN.
TechIssuesToday
techissuestoday.com › samsung-pay-troubleshooting-tips
Official advice on common Samsung Pay issues
May 24, 2024 - Be aware that this will remove all registered payment cards, so you’ll need to re-add them after the reset is complete. Open Samsung Pay, go to Menu > Settings, then scroll down and tap Reset App.
Samsung Community
us.community.samsung.com › t5 › Galaxy-S22 › Samsung-wallet-forgot-my-PIN › td-p › 3270445
Solved: Samsung wallet: forgot my PIN - Samsung Community - 3270445
June 16, 2025 - https://www.samsung.com/us/sup... of luck. Could you delete the app and reinstall it? ... To reset the app, navigate to your phone's Settings....
Samsung Community
eu.community.samsung.com › samsung community › products › mobile apps & services
How do I rest my samsung pay pin - Samsung Community
July 9, 2021 - ... @ddhdy: Further to the advice offered by @Fiona26 please head to Settings > Apps > Samsung Pay Framework > Force Stop > OK > Storage > Clear Cache > Manage Storage (this will take you to the regular Samsung Pay app info screen) > Storage ...
iMobie
imobie.com › home › support › how to fix samsung pay not working problem
7 Tips to Fix Samsung Pay is not Working - iMobie
March 22, 2022 - You will get 6 tips to fix the above Samsung pay doesn’t work issue. Tip 1. Check First What Devices Support Samsung Pay Tip 2. Fix Samsung Pay Not Working with One Click Tip 3. Make Sure You Have the Firmware for the Samsung Pay Country You Are In Tip 4. Makes Sure Date & Time Settings Are Correct for Your Location Tip 5. Restart the Samsung Phone Tip 6. Reset ...
Samsung
samsung.com › us › support › answer › ANS10002615
Manage Samsung Pay if your phone or watch is missing
You can also select Erase data to completely wipe the phone. However, remember to backup your data beforehand. If the phone is reset, you will need to sign into your Samsung account on the phone to restore data from the backup.
Wondershare
drfone.wondershare.com › android-stopped › samsung-pay-not-working.html
[Solved] Complete Solutions to fix Samsung Pay Not Working-Dr.Fone
The truth is, this can happen for any number of reasons, and it could be a problem with your Samsung Pay account, the app itself, or even with your Android device. With this in mind, for the rest of this guide, we’re going to explore all the options in priority order. This means starting with the small fixes, and then moving onto the more dramatic fixes if they don’t work, ultimately ensuring you have everything you need to get back on your feet. The best and quickest fix to consider is simply resetting the Samsung Pay app and seeing if this works in removing the Samsung Pay crashing on Android problem.
TikTok
tiktok.com › discover › how-to-change-my-pin-for-samsung-wallet-if-i-forgot-it
How to Change My Pin for Samsung Wallet If I Forgot It | TikTok
October 20, 2025 - Samsung Pay + Samsung Pass is now Samsung Wallet & it's better #SamsungPay #SamsungWallet #SamsungGalaxy #SamsungPass ... Samsung Galaxy A13: Forgot Password, PIN or Pattern? Let's Factory Reset! #SamsungTips #GalaxyA13 #AndroidHelp #PhoneHack #TechTips #factoryreset Samsung Galaxy A13: Restore Access with Factory Reset.
Reddit
reddit.com › r/galaxywatch › resetting samsung pay pin on watch?
r/GalaxyWatch on Reddit: Resetting Samsung pay pin on watch?
April 3, 2018 -
So I forgot my pin I have to input for my samsung pay on the galaxy watch. It let me reset my pin on my phone but when I input it on my watch it locks me out. I was wondering does anyone know how to reset it on the watch?
Bathsavings
bathsavings.bank › digital-wallet › samsung-pay
Samsung Pay | Secure Payments | Single Touch | Bath Savings
Learn more about Samsung Pay · View Digital Wallet terms and conditions. Email Us Call Us Visit Us · During business hours call 1-800-447-4559. After hours call 1-844-665-5229. Reset your online banking password · 211274447 · Call 1-800-447-4559 ...
Reddit
reddit.com › r/samsungpay › locked out of samsung pay, i forgot my pin, what do i do to reset it??????????????????????.... 🤬
r/SamsungPay on Reddit: Locked out of Samsung pay, i forgot my pin, what do i do to reset it??????????????????????.... 🤬
January 24, 2020 - I think it resets if you enter the PIN wrong a few times. ... Just clear the app data from device settings. Do it for Samsung Pay app and also something called Payment Framework ...