I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. Answer from Ok-Panic-8207 on reddit.com
Apple Support
support.apple.com › en-us › 102640
If your Apple Account is locked, not active, or disabled - Apple Support
To regain access, you need to reset your password. ... If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.
Apple Community
discussions.apple.com › thread › 255073434
How can I unlock my Apple ID when I don't… - Apple Community
If you can access the email associated with your Apple ID, choose the option to send a verification email. This will allow you to reset your account. Here are additional methods you can try to unlock your Apple ID if you don't recall the answers to your security questions:
Apple ID locked and can't be used?
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. More on reddit.com
337
86
July 11, 2024Locked Apple Account - Any help appreciated
When it’s locked, the password can be reset &/or the account unlocked. The attempts to logon over & over will LOCK THE account. What happens when you attempt to reset the password? More on reddit.com
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4
February 1, 2025APPLE ID LOCKED
Please be sure to add: iPhone model, iOS version, and clear question or request. Failure to add these three requirements may result in your post being removed. Thank you. Replies to this comment are not monitored. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
59
197
December 15, 2024How long does account unlock / recovery take?
It takes a day to receive the email telling you what your wait time is. Wait time can range from 4-28 days depending on what caused the account to lock, what information you were able to provide them to request the unlock, and how backed up that team is. There is no way to speed that process up. Whatever you are told it is, that’s what it is. More on reddit.com
27
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January 15, 2025Videos
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Forgot Apple ID? Here’s How to Unlock Your iPhone Safely & Legally!
Apple Support
support.apple.com › en-us › 108934
How to remove Activation Lock - Apple Support
Follow the onscreen steps to enter the Apple Account and password you used to set up your device or your device passcode. If you don't remember your Apple Account, try to sign in with an email address or phone number that you regularly use for Apple services. Learn how to find your Apple Account or reset your Apple Account password. If your device is owned by a business or educational institution, please contact your IT department or manager. For iPhone, you might be able to remove Activation Lock on the web even if your device isn't offline.
Apple
al-support.apple.com
Activation Lock - Support
We cannot provide a description for this page right now
Apple Support
support.apple.com › guide › iphone › use-security-keys-iph5acc5b28c › ios
Use security keys to sign in to your Apple Account on iPhone - Apple Support
Go to the Settings app on your iPhone. Tap your name, then tap Sign-In & Security. Tap Unlock Account, then follow the onscreen instructions to unlock your Apple Account.
Quora
quora.com › How-does-one-fix-a-locked-Apple-ID
How does one fix a locked Apple ID? - Quora
I worked as a Senior Advisor for Apple and these issues are fairly common. When you get a message that says “Your Apple ID has been disabled.” it means one of two things. 1. You need to change your password because there is a security ...
iMobie
imobie.com › home › iphone unlocker › how to unlock apple id that’s locked for security reasons [solved]
How to Fix Apple ID Locked for Security Reasons 2025
March 25, 2025 - When your Apple ID has been locked for security reasons, just free download AnyUnlock to unlock Apple ID in only 1 click, even without password. Supports all iOS versions and iPhone/iPad models. ... Encountering a message that says, “Your apple id has been locked for security reasons, to unlock it, you must verify your identity” or “Your Account Has Been Disabled in the App Store and iTunes” is frustrating.
Reddit
reddit.com › r/applehelp › apple id locked and can't be used?
r/applehelp on Reddit: Apple ID locked and can't be used?
July 11, 2024 -
I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?
Top answer 1 of 90
11
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get.
2 of 90
9
Same thing. Moreover, my iPhone is still logged into this deactivated account and it doesn't allow me to log out. Therefore, it's essentially bricked by Apple for no reason and they are refusing to do anything about it.
AppGeeker
appgeeker.com › apple-id › apple-id-locked-for-security-reasons.html
How to unlock Apple ID locked for security reasons - 5 ways
The most straightforward way to reset your password when Apple ID locked is with your iPhone or another trusted device you have access to — it can be an iPhone, iPad, or Mac. ... 3. Enter the login passcode set up on the device. If you are signed into iCloud and have passcode enabled, you will use it to update your password. 4. Type in a new password twice to confirm the reset. unlock Apple ID in Settings when you get iCloud account locked
Macworld
macworld.com › home › apple › how-to
How To Unlock An Apple ID That's Locked Or Disabled | Macworld
January 5, 2023 - If you haven’t got the recovery key (a 14-digit code Apple would have sent when you set it up) you might be a little stuck, although you might be able to obtain a new recovery key by going to appleid.apple.com/uk, signing in with your password and trusted device and then clicking on Recovery Key > Change Recovery Key. If you haven’t set up either of these methods of security then you will either have to unlock your account using your password, or you will have to answer some security questions.
Quora
quora.com › My-Apple-ID-says-this-account-has-been-locked-and-can-t-be-used-anytime-I-try-to-reset-password-or-login-What-do-I-do-to-unlock-my-account
My Apple ID says this account has been locked and can’t be used anytime I try to reset password or login. What do I do to unlock my account? - Quora
If you haven’t, simply follow the steps below to have a try. 1. Open Settings. 2. Tap your name, choose Sign-In & Security and select Change Password. 3. Enter your iPhone passcode and set a new Apple ID pas...
JustAnswer
justanswer.com › software › rcr3q-unlock-apple-account-can-t-login.html
Unlock Your Apple Account Fast: Step-by-Step Guide
Unlock your Apple account quickly! Get expert answers to your questions about why you can't log in and how to update your apps after being locked out.
JustAnswer
justanswer.com › mac-computers › kn96t-forgot-apple-id-password-unlock-locked.html
How to Unlock Your Apple ID and iCloud Password - Expert Q&A
Here are the steps how to Reset your Apple ID password ***** your iPhone or other trusted Apple device: Go to Settings.Tap your name > Password & Security > Change Password.Follow the onscreen instructions to reset your password.
FoneLab
fonelab.com › resource › unlock-apple-account.html
Unlock Apple Account Using Trouble-free Strategies
August 13, 2025 - Step 1Open your iPhone, iPod Touch, etc. Settings, then pick Sign-In & Security when the initial interface’s selections are displayed. Next, go for the Change Password option. Step 2Since you can’t provide the password, select Forgot Password ...
JustAnswer
justanswer.com › mac-computers › nvest-tried-unlock-phone-apple.html
How to Unlock Your Apple ID and iPhone - Expert Q&A
To unlock your iPhone without the Apple ID password, start by using the Apple ID account recovery at iforgot.apple.com. If unsuccessful, try restoring the iPhone via iTunes in recovery mode, which erases data but removes the lock.
Asurion
asurion.com › connect › tech-tips › how-to-unlock-iphone-if-you-forgot-your-passcode
How to unlock your iPhone without your passcode | Asurion
June 30, 2025 - Go to iCloud.com on another device and sign in with your Apple ID and password. Select Find My, and sign in if you're prompted. When you see a map and list of your devices, choose the iPhone you need to unlock and select Erase This Device.
Apple Support
support.apple.com › en-us › 101973
If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support
September 15, 2025 - If so, tap the setting, then choose Allow. If asked, enter your Screen Time passcode. Open the Settings app, then tap Screen Time. Scroll down, then tap Change Screen Time Passcode. Tap Turn Off Screen Time Passcode, then enter your passcode to complete the steps.
Apple Support
support.apple.com › en-us › 118430
If you forgot your iPhone passcode or your iPhone is disabled - Apple Support
This troubleshooting article walks through steps for iPhones with different button types (Face ID, Home Button, etc.), including how to enter recovery mode, erase your iPhone, restore it from backup, and recover access to your Apple ID if necessary.
Published 2 days ago
Apple
support.apple.com › en-in › 102656
If you’ve forgotten your Apple Account password - Apple Support (IN)
Apple ID is now Apple Account. You can still sign in with the same email address or phone number and password. Go to Settings. Tap your name > Sign-In & Security > Change Password. Follow the onscreen instructions to reset your password.
Published 3 weeks ago