I have an old 7 plus that I’ve decided to sell (downsizing) but I haven’t used it in a few years and have no idea what the Apple ID password was. So that means I can’t turn off find my to wipe it so I can sell it. I’ve tried selecting forgot password through both the settings and at iforgot.apple.com but it just sends me an OTP which I need to reset it. Problem is it sends the code to the email associated with the account which is an iCloud email and of course I can’t access the iCloud email to get the code to reset the password because I can’t sign into iCloud without the @!,$;:/ password! Am I stupid or was this system designed by a sadist? How on earth do you fix this if it seems you’re locked out at every turn?

Edit: Ive since been able to get my Apple ID reset, so this post is no longer relevant 😅 to sum up what happened, after 4 people from Apple support and a whole month (2 weeks from the og post date) after this whole thing started, I got the full story and I got the account back. Had to temporarily use an old phone with a new Apple ID/different email for a week (the duration of the account recovery period) and have my usual phone completely turned off. Turned out I was partially still signed in to my account on my phone, so it kept flagging and the recovery wouldn’t go through since I was still using the phone.

SO, to anyone else having this issue, you may still be signed in to your Apple account on your device(s) and may have to turn them off completely until the recovery period is over. It sucks but it’s only temporary and if you’re like me and got the run around for way too long it is worth the inconvenience of using a temporary device!

Sorry if this is a bit all over the place, this is my first time posting on reddit 😅 (also posted to r/apple but I think that was the wrong one so I’m trying here)

So last monday I tried setting up an iPad that I’d just recently bought, but I couldn’t remember my Apple ID password so I couldn’t sign in. I submitted a forgot password request as I couldn’t change it just by using my iPhone passcode and it went to Account Recovery where I had to a week until today for it to be able to reset. I have now tried again to reset my password, even using my partner’s phone and using the Apple Support app because my own phone would continuously go back to the main settings screen after putting in my trusted phone number. It has given me the exact same message as it did last Monday, saying to wait 24hrs and they will get in touch about how long my account recovery will take. I feel like I’ve just been run around in a huge circle and I really don’t want to have to wait another week just for it to do the same thing again. If anyone can let me know if there’s anything else I can do that would be very much appreciated, I am currently locked out of almost everything on my phone because it’s all linked to my Apple ID.

TLDR ; I forgot my Apple ID password and im am in a loop of account recovery, I can’t reset my password.

the phone number it is showing in forget password is also not mine, I didn’t enter that, i can still use appstore but cant access phone and messages