Apple ID account recovery - Apple Community
Apple ID recovery process is ridiculous
Forgot my Apple ID password and need to reset it but can’t seem to do so without knowing my Apple ID password. Am I stupid or is this just horrible design?
I forgot my Apple ID password and can’t reset it
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I've been trying for a month and half to get my account recovered. I originally set it up for a work phone years ago and forgot about it. Now 4 years later I'm trying to get access to my old account. Tried forgot password but don't have access to my old work phone so initiated account recovery. Waited a month with no notifications only to find it was immediately deactivated after recovery so I had to wait 2 weeks while support tried reactivating it. Only to find I had to AGAIN recover it because my new phone number was never added to the account. 2.5 months of waiting to activate an ID. Oh and I didn't get any email notifications or text notifications like I should have. Piss poor service from an obviously out of their depth apple
I have an old 7 plus that I’ve decided to sell (downsizing) but I haven’t used it in a few years and have no idea what the Apple ID password was. So that means I can’t turn off find my to wipe it so I can sell it. I’ve tried selecting forgot password through both the settings and at iforgot.apple.com but it just sends me an OTP which I need to reset it. Problem is it sends the code to the email associated with the account which is an iCloud email and of course I can’t access the iCloud email to get the code to reset the password because I can’t sign into iCloud without the @!,$;:/ password! Am I stupid or was this system designed by a sadist? How on earth do you fix this if it seems you’re locked out at every turn?