You would expect that for an average of $100 per case they would provide some good quality items… Unfortunately, they do not. I know that there are plenty of posts about the designs chipping away, but my issue has actually been that the plastic has broken without misuse. It has done it on two separate cases now, I bought the first one in DECEMBER. I’ve reached out to them but per their policy, there is only one free replacement. I actually asked them if they were to change the case to the rubber one, even though it was uglier, and they said that it was outside of their policy so now I’m out of pocket and out of a case (unless I enjoy having my hand stabbed when I go to use my phone). Learned my lesson the expensive way!