I've been a member since this was just called Project Fi. The first 3-5 years were exciting, regularly filled with "coming soon" announcements including new features and products. Once the pixel was introduced I feel like Google Fi stalled out. Except for a rebuilding of their service plans maybe 4-5 years ago there's been really no changes. In fact we've actually lost some of the innovative features like multi network access that was what drew me in the first place. I had hoped to be part of a network that continued to innovate. The future feels uncertain.

I thought I'd save someone time and money and give an honest review of Google Fi services. I really wanted to love it, but.... I'm switching back to at&t. I'm in NJ and NYC area.

Pro's: good connection overseas, no issues connecting to network upon arrival to Europe ( compared to At&t ), no international data charges.

Con's: spotty connection, no connection at all in specific areas. IT support is useless and openly mean at times. I contacted them when I discovered that I have no network connection at work watsoever - no phone calls, no data (never had this issue with at&t), 2 weeks and 5 IT support reps later - the issue still persists. Notification "Sim card is not provisioned" and "emergency calls only" is a normal thing. I have Google 7 pro phone and iPhone on the second line ( with the same issues).

pls Google, do something.