I added this recoloring balm to my leather chair to try and darken it however when it dried it made the texture of my leather plastic-like. It is the Bludot Fields chair and was originally very supple soft leather in a charcoal color. I've found that just adding some beeswax is sufficient in darkening and retaining the softness that I was hoping to achieve however I have had a hard time removing the Clyde's balm that I have already applied. Attached below is a picture of the leather in its 3 different conditions.

I hoped to retain the texture of the leather and just darken it to black however that was the the effect that this product achieved. I've spoken to customer service and they seem to suggest that this product can be removed with steam, soap, and water which is not the case. I've tried a leather deglazer which I think is just a mixture of acetone and alcohol with some success however based on what I could find on the internet this is not recommended for use on leather. I am wondering if anyone has any advice on how to best remove the product on the base chair. I recognize that it's very unlikely that I'll be able to get it back to its raw state but hoping that I can get something closer to the look of the small pillow.

Hope that makes sense. Appreciate any ideas you can offer. Thanks!