Mattress Firm
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Mattress Warranty Information & Claims
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Mattress Firm
mattressfirm.com › warranty-exclusions.html
Mattress Warranty Information & Claims | Mattress Firm
Learn about Mattress Firm and manufacturer warranties. File a warranty claim or get information for Tempur-Pedic, Serta, Beautyrest and other brands here.
Videos
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What do I need to do when filing a warranty claim? - YouTube
10:28
How to Submit a Mattress Warranty Claim | Step-by-Step Guide - YouTube
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Call KENS: Mattress Firm makes warranty exception for local homeowner ...
15:40
Don’t Buy Tempur-Pedic Before Watching This (Warranty Nightmare) ...
What is the purpose of Mattress Firm Warranty Service Form?
The purpose of the Mattress Firm Warranty Service Form is to initiate the warranty claim process, allowing customers to report issues with their mattress and request repair, replacement, or refund as per the warranty terms.
mattress-firm-warranty.pdffiller.com
mattress-firm-warranty.pdffiller.com
Mattress Firm Warranty - Fill Online, Printable, Fillable, Blank ...
How to fill out Mattress Firm Warranty Service Form?
To fill out the Mattress Firm Warranty Service Form, customers need to provide their personal information, details about the mattress purchase, a description of the issue, and any supporting documentation, such as receipts or photographs.
mattress-firm-warranty.pdffiller.com
mattress-firm-warranty.pdffiller.com
Mattress Firm Warranty - Fill Online, Printable, Fillable, Blank ...
Who is required to file Mattress Firm Warranty Service Form?
Any customer who has purchased a mattress from Mattress Firm and is experiencing issues covered by the warranty is required to file the Mattress Firm Warranty Service Form.
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mattress-firm-warranty.pdffiller.com
Mattress Firm Warranty - Fill Online, Printable, Fillable, Blank ...
Pdffiller
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Mattress Firm Warranty - Fill Online, Printable, Fillable, Blank | pdfFiller
Customers who have purchased a mattress from Mattress Firm within the warranty period. ... Individuals experiencing defects or issues with their mattress that may be covered under warranty. ... Anyone seeking a replacement, repair, or service related to their Mattress Firm purchase.
Mattress Firm
mattressfirm.com › customer-service.html
Mattress Firm Customer Service
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Mattress Firm
mattressfirm.com › faq.html
Frequently Asked Questions | Mattress Firm
Get answers to frequently asked questions in Mattress Firm’s extensive FAQ section on products, shipping, delivery, warranty claims and more.
DocHub
dochub.com › fillable-form › 113396-mattress-firm-warranty
Mattress firm warranty: Fill out & sign online | DocHub
Select the right mattress firm warranty version from the list and start editing it straight away! ... We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us. Contact us · 120 Night Low Price Guarantee Details If you find the same or a comparable mattress set advertised for less than your invoiced price within 120 days of purchase, simply bring the advertisement to a Mattress Firm store, and we will credit your account or mail a refund check for the price difference.
Reddit
reddit.com › r/mattress › mattress firm denied warranty
r/Mattress on Reddit: Mattress Firm Denied Warranty
September 22, 2023 -
We bought a Sterns and Foster from Mattress Firm. About a year in the mattress stopped supporting us. So we put in a claim. We paid for the inspector to come out. He took measurements showing the body sags were well over 1.5 inches (closer to 3 inches) and even stated “you literally have a hole in this mattress where the springs are no longer supporting”. You can kneel on it and sink 6 inches or more. We just received the claim denial from mattress firm. Do we have a right to request the actual inspection report and photos that we paid for and go directly to the manufacturer?
Top answer 1 of 5
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I never charge my customers for a bed inspection. That's ridiculous. It's a warranty issue. If you get nowhere with Mat Firm, try going directly through the manufacturer. If the bed is clean, has the lawtag attached, and proper support, there's no reason to deny the claim. Call TSI and let them know Mat Firm is breaking the terms of their warranty. Best of luck.
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Similar situation. Defective Sterns and Foster from Mattress Firm. But instead of paying for an inspection I took the pictures and measurements myself. S&F denied the warranty claim even though the measurements showed otherwise. The store manager at Mattress Firm took care of it. He gave me full credit toward a replacement.
YouTube
youtube.com › mattress firm
Warranty Claim - YouTube
Connect with Mattress Firm: Instagram – http://www.instagram.com/mattressfirm/ Twitter – http://www.twitter.com/MattressFirm/ LinkedIn - https://www.linkedin...
Published October 26, 2022 Views 65K
Reddit
reddit.com › r/mattress › hats off to mattress firm warranty!
r/Mattress on Reddit: Hats off to mattress firm warranty!
November 7, 2024 -
Crazy story today. We bought our mattress at mattress firm in 2016 after we got married. That mattress is now 8 years old and it's really sagging on one side. We're going mattress shopping back to mattress firm on Sunday. And I found out that our mattress is actually still under warranty thru MF. They actually have a 10-year warranty on their mattresses. Wife took the photos and filed the claim right before lunch and we just got an approval for $3,700, the cost of our original mattress towards a new one. Any mattress at mattress firm. What a way to stand by your warranty!
Top answer 1 of 5
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I don’t work at mattress firm but its presumably not “their warranty” its the manufacturer warranty and 10 years is the standard for most. We have Serta and Simmons and both are typically 10 year warranties. Even the ones that have longer warranties tend to be diminishing coverage after the 10 year mark where the amount you would get towards a new mattress drops each year. So not really anything noteworthy about MF aside from perhaps that the specific employee informed you as they should rather than just skirting around it so you would end up paying full price and really more of a lesson on reading, knowing, checking warranties on items you buy.
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That’s amazing! It sounds like your salesman pointed you in the right direction, and I am having terrible luck with mattress firm right now. I actually just returned my mattress today and buying elsewhere. They wouldn’t discount the beauty rest black edition and other places were.
Sleep Country Canada
en.sleepcountry.ca › home › extend faqs
Extend FAQs: Answers to Common Questions | Sleep Country
Your mattress is covered in case of accidental stains and damage not covered by the manufacturer’s warranty from day one. Simply contact Extend online or by phone at (877) 248-7707. They’ll process your claim in minutes and once approved, send you details on your service or replacement.
Sleepline
sleepline.com › home › mattresses › mattress firm warranty (return guarantee)
Mattress Firm warranty (claim process) | Sleepline
February 13, 2023 - But if you purchased an extended warranty through Firm Care, you’ll also be needing your original invoice as your proof of purchase. Product purchased from Amazon – If you purchased a mattress from Amazon, you should contact them directly through their website for order inquiries and customer service requests.
Mattress Firm
mattress-firm.pissedconsumer.com › customer-service.html
Mattress Firm Customer Service Phone Number (866) 942-3551, Email, Help Center
... Rebecca A. Garland ... The Mattress Firm customer service number for general inquiries is 1-866-942-3551. You can call this helpline for information about the company and its products.
Facebook
facebook.com › groups › 264919347949245 › posts › 1158883741886130
Mattress Firm Warranty Claim Issues and Poor Customer ...
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Stearnsandfoster
stearnsandfoster.ca › en › warranty-information
Warranty Information | Stearns & Foster
Please do not remove the law tag attached to the mattress or foundation. Coverage begins on the date of purchase and follows the “Warranty Schedule” or call Customer Service at 1-800-268-4414.
Facebook
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Mattress Firm Products and Warranty Issues
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Mattress Firm Warranty Issues and Poor Customer Service
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NFM
nfm.com › bedding-claim-information.html
Mattress Warranties and Claims | NFM
After reading the Bedding Claim ... will start a claim if warranted. If you do not have access to email, please contact NFM Customer Service at 1‑800‑544‑5349....
Mattress Firm
mattressfirm.com › customer-service-form-thank-you.html
Mattress Firm | Best Prices-Top Brands-Fast and Free Delivery
Mattress Firm has the best sales on mattresses, beds, adjustable bases, bedding and more from top brands like Tempur-Pedic, Purple, Serta and Beautyrest.
Serta
serta.com › pages › warranty
The Serta Warranty & Quality Assurance Program
Most retail partners will handle their own warranties. If your retailer has closed, or you've moved out of their service area, reach out to us directly at either 888-708-1466 or via email at [email protected].
ConsumerAffairs
consumeraffairs.com › home › homeowners › best mattress brands
Mattress Firm Reviews: Written By Customers | Page 2
My husband and I will definitely be repeat customers if when we get a new mattress. ... Reviewed Nov. 19, 2025 · Jeremy, at the Ina and Oracle location in Tucson, worked diligently with us to find the perfect mattress. My husband had back surgery so needed a supportive mattress that was still comfortable for me. (We had a rebate from a defective mattress purchased from Mattress Firm on a mattress they no longer carry). ... Reviewed Nov. 17, 2025 · They do not honor warranty on things they sell.
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