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So I usually buy Xbox Gift Cards from Amazon about once a month and I was able to use my Gift Card balance every time. But now you can only use a credit or debit card. I'm really disappointed that they did this. I know you couldn't buy visa or MasterCard gift cards because of potential money laundering, but this is ridiculous.
It doesnt work, it just takes me to https://rewards.bing.com/redeem/
Good day Bala, thanks for your question. I am glad to be able to provide assistance to you today. For this, you can try to clear up the cache on the browser that you are using and you can also try an alternative browser to see if it will make a difference and if it will still be the same then you can head over to the link below to check it directly with the MS Rewards Support as they have information and access to provide on what transpired on the issue that you have encountered and my apologies as well as this is a user to user forum and therefore we do not have inside access to be able to cross check this from our end.
https://go.microsoft.com/fwlink/p/?LinkID=823675
Regards,
Paul R.
Ok so on April I got the custom Amazon gift card option and redeemed all of my points for 32 dollars. On may, I no longer got that option and I was so confused about this and a subreddit in Microsoft rewards talked about it. Starting June I was going on the rewards tab and I saw the message saying new custom Amazon gift cards are here again. Did anyone not have custom gift cards before this change in may?
Dear liannawright
I am glad to receive your reply.
You can check the details of your redemption record by visiting the following website. https://rewards.bing.com/redeem/orderhistory
Usually it will receive a confirmation email to your current Microsoft account email address 24 hours after redemption.
If you do not receive a redemption code, there is an option on this page to have a copy sent to an alternative email address.
Best Wish
Shawn.Z-MSFT | Microsoft Community Support Specialist
Problem is this:
I go to Microsoft to redeem the egift card, but it has no instructions beyond that. IT has NO CODE to enter at AMZ. Where is the CODE??? Where is the email they send me?
I'll keep searching for an answer.
UPDATE guys it’s available right now October 4th (Amazon gift card) I didn’t want to be selfish so I went through my whole emails to find this thread I hope you are all also able to redeem 100% agree with Susan the fact that you wasted our time just to get people to use your browser over Google or safari when it’s not very good in the first place is misleading and unfair I didn’t want to press a bunch of useless buttons everyday but I did just like everyone else here we deserve the reward we chose you can’t lie to people just to get us to use our app then say “gift card out of stock” bro it’s literally digital? How do you run out a digital card it’s not even “stock” really is it
I've been waiting to cash out my points for 3 weeks now and they ARE still out of stock. y'all could literally get somebody to buy Amazon gift cards via an automated process and refill it easily with the search revenue I provide, but no, mods are lazy so that makes excuses. Get. Your. $h!t. Together. Microsoft. Or. I. Switch. To. Google.
It was frustrating for me also as I am buying Amazon Christmas gifts and depended on saving some money using the Amazon gift card from my rewards points that I work hard to collect. This is not good to shut it down before Christmas and I'm a subscriber to MS so never thought they'd remove it in December no less. Please bring back the Amazon gift card before Christmas.
Hi, I am Van. I'll be glad to assist you today.
The rewards list may vary from time to time. The Microsoft Rewards team may lessen the option of certain rewards or remove them from the list. One reason is that they run out of gift codes or the promotion for a certain reward has ended.
Unfortunately, Microsoft Rewards does not normally announce when certain rewards are being added or updated on the rewards list.
For now, I suggest doing your daily activities to accumulate more points and always checking your redemption page for the latest rewards updates.
In addition, you can also reach out to reward support by using the "Provide feedback" option on your account dashboard or using the link below. With this, the rewards team will be aware of your concern.
https://rewards.bing.com/support
Please let me know if you need any further assistance. I will be glad to help.