Same here! I added a product that Modalyst showed they had . I had $1500 in orders and Modalyst did not did not ship . I had to refund 27 customers!!! I tried to call asap to get the orders out but no phone #!! Just a chat with 3 different people and after several chats they stopped replying. They’re pitiful for doing business. I found out the product had been discontinued but they still posted it. I suffered many sleepless nights and experienced the wrath of dissatisfied customers all because of Modalyst incompetence! Fo Not Use Madalyst! More on reddit.com

So I am a dropshipper as well as a Shopify Partner and Expert. I design Shopify dropshipping and eCommerce stores as well through my studio Franky's Studio. Ill give you a bit of my dropshipping history. I have been in the game for a few years now, and the one thing i can tell you is its not just about your products. I built my first, second and third stores quite a while ago and used both Oberlo & AliExpress with no success. The failures were not because of the the great site design, or lack of customer service or anything on that front. Where I ran into the biggest problems was shipping times, product quality, and the horrible customer service i received from both Oberlo and Ali. Its great to be selling products, but if you do 10k in a month and 8500 gets charged back because the product is crap or the delivery time was 6 weeks you'll never get ahead and you'll work until your dead. I don't know about you but I want ed to be in the position to make money while I sleep. When I found Spocket and Modalyst I checked them both out. Both offer US and EU products, both claimed to have fast shipping times, but they varied in price. I chose Spocket because they offered great suppliers, that when i did my research i noticed lots of people had great things to say about them. When I opened my 4th and 5th stores, i went with Spocket! I entered the Women's Fitness/Streetwear Niche (most saturated niche in the game), and the dog/puppy niche. Although I'm not quite where i want to be yet,(i am making great money though) probably because of my design studio, it gets better every month and ill tell you why. The products are better, the shipping times are way faster and if i have a problem Spocket has exceptional customer service. I had a billing issue that was really weird and approached them with my issue. Saba the CEO/Founder contacted me within 20 minutes of my post and complaint and made it right. Not only did he fix my billing issue but he took care of me and my business like it was his own and made me feel like i was part of the family. Spocket now has a great community for learning called Spocket Academy! This added with all of the other great benefits makes it a no brainer. I suggest you check it out. There are a ton of great people that contribute to the Academy and can virtually help you with anything from logo design and layout, to marketing, and product selection. So to answer your question. Get away from what 90% of the industry does, (aliexpress because its easy) and get serious about your dropshipping store and go with Spocket. You won't regret it. Join their Facebook page! Join the Academy! And most of all don't be afraid to ask the members for help if you succeed they succeed! Just my 2 cents! Stop Trying To Fit In, Forget Yesterday, Stop Saying Tomorrow, And Kill It Today!!!! Facebook Page https://www.facebook.com/groups/spocketofficial/ Spocket Academy https://academy.spocket.co/ More on reddit.com

Beware of these scammers that are Spocket!!! To provide context, I signed up for a free trial of Spocket (Shopify app store). As soon as I realized this app is no good (random products with high costs), I made sure to check my membership status before deleting the app from my Shopify store. Under membership, it shows I was on a basic plan and also they made it almost impossible to find the option to cancel so I thought I was good. Guess what, a few days later, I was charged $99 after the trial concluded for the premium plan. I immediately reached out to their customer service team to request a refund. They agreed that there was no Shopify account linked to that Spocket account and that I've never used their services (adding products). They then pretended to submit a refund request and told me they'd reach out soon. This is a lie by the way to delay your refund for as long as possible, they only have a few employees, mostly in Asia, who play different roles and act like they have a whole refund department that reviews cases. After being met with no responses for 13 days, they finally reached out and said no they cannot issue a refund (no surprise here). I have to emphasize the fact that I never even used the service during the trial period, and I did not receive any value from the service for which I was charged (refund requested on the same day I was charged). Additionally, it is very unprofessional that the team initially acknowledged the lack of use and promised a resolution, only to refuse to provide a refund (and took 13 days to do that). This is a warning message for you guys to be careful with these people. The dropship business tends to attract the worst kind of business practices unfortunately. More on reddit.com

I tried out Modalyst a few months ago when I was trying to figure out how i wanted to supply my ecommerce site. I spent FOREVER adding tons of products to my store, and used a friends computer and debit card to run a huge test order before I launched. From my one experience, it was a nightmare. It took FOREVER for some of the suppliers from Modalyst to communicate and process my order. I ended up canceling my subscription immediately. I feel like it could be a great service, and maybe I wasn't using it correctly or picked bad suppliers, but just from my experience, i wouldn't recommend it. More on reddit.com