I have a Moen bathroom sink faucet Model Number 4570. It has been in place for about 25 years. I am the original owner. The cold water faucet finally failed and I ordered new parts from Moen (the cartridge plus various adapters and also their tool to aid in removing a cartridge nut. After removing the faucet handle and the cartridge nut, I then tried to extract the cartridge using needle nosed pliers as per the Moen instructions. After being in place for 25 years, it did not want to budge (not surprising).

I then looked on the internet to see if anyone else had experienced this problem and it looks like it has been a common problem. I read all the suggestions and tried putting vinegar on it to no avail. I was impressed with one proposal from an engineer in which he suggested attacking it from the underside by disconnecting the tubing and inserting a 5/8” rod and tapping it with a hammer.

I am 82 years old (also a retired engineer) and I did not feel like getting under the sink. I then tried to attack it from the top. I fashioned a loop out of some old pipe strap I had and I was able to attach the loop to the top of the cartridge with the screw that is used to attach the top extension to the cartridge. I then fashioned a lever arrangement using a block of wood and the lever that goes on my floor jack. See the attached photos. With this arrangement, the cartridge just popped out with very little effort.

Here is a photo of the Pipe Strap loop that I attached to the top of the cartridge. This photo shows the cartridge after extraction.

This photo shows the arrangement of the lever with the cartridge still in the housing.

I added some extra silicone to the two “O” rings on the new cartridge and then inserted the cartridge and finished the job. The valve turns extremely easily – maybe I did not need the extra silicone. Moen was very helpful in sending the parts (at no charge since I was the original owner).