Their whole account portal was vibe coded. You can’t even change email address or phone number after making an account Answer from PixelHir on reddit.com
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OpenAI
openai.com › policies › privacy-policy
Privacy policy | OpenAI
However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy ...
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Openai
privacy.openai.com
OpenAI Privacy Center
If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work
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Chatbase
chatbase.co › blog › is-openai-safe
Is OpenAI Safe? Privacy and Data Concerns
User account data like names and emails are stored until an account is deleted ... After these thresholds, OpenAI declares that corresponding data is deleted from their systems. When leveraging OpenAI services, there are several recommended ...
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Reddit
reddit.com › r/gdpr › is openai intentionally blocking my data privacy request and what can i do about it?
r/gdpr on Reddit: Is OpenAI intentionally blocking my data privacy request and what can I do about it?
June 14, 2025 -

I sent over my ID twice now through the portal, but OpenAI keeps blocking my request (see image). Any advice on next steps?

When you send a privacy request through OpenAI’s portal, they send you a government ID verification request via Stripe. I have scanned my passport twice now and sent over via this service. The first time it was rejected, I thought maybe the picture was too blurry (grasping at straws for reasons basically as it was clear anyway) so I took extra effort with the second image. I followed the guidelines and yet again it’s been rejected.

I tried emailing OpenAI about this and a chatbot (assumed) called Hetvi did not read my email and sent me generic advice about unticking the box to prevent ChatGpt learning from your chat. I already know this (now). They didn’t address my question which was: is there a technical fault at play or did you really not receive my ID? I’ve sent it twice now and something feels off…

It’s a known strategy by companies who have murky privacy procedures to make the process of sending a data request through more difficult or complex. I have no doubts in my mind this is what’s happening, so now I need a plan B.

I could contact the ICO, OpenAI (again) or Stripe for clarification. If anyone has been through this process before or has tips on how I can get my data request over the line, it would be really helpful!

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OpenAI
openai.com › consumer-privacy
OpenAI, ChatGPT & Sora Privacy Settings | OpenAI
OpenAI’s products, like ChatGPT, Atlas, and Sora, put you in control of your privacy, with features like temporary chats, memory controls, app permissions, secure browsing, and strong security protections.
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Reddit
reddit.com › r/privacy › openai confirms new data breach, exposing names, emails, more
r/privacy on Reddit: OpenAI confirms new data breach, exposing names, emails, more
November 27, 2025 - Oh no, people will find out my name is nfeoianf323sdfh:WR# and my email is [email protected] · IBM Finds Improper Controls in 97% of AI-Related Data Breaches ... OpenAI is supposedly developing client-side encryption for ChatGPT. ... ChatGPT Data Breach BreakDown - Why it Should be a Concern for Everyone! ... OpenAI and ChatGPT are the enemies of privacy!
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NYTimes
nytimes.com › interactive › 2023 › 12 › 22 › technology › openai-chatgpt-privacy-exploit.html
Personal Information Exploit With OpenAI’s ChatGPT Model Raises Privacy Concerns - The New York Times
January 2, 2024 - Companies like OpenAI, Meta and ... or other interfaces. One method involves teaching the tool how to deny requests for personal information or other privacy-related output....
Find elsewhere
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Reddit
reddit.com › r/ai_agents › openai api - data privacy for organizations clarification
OPENAI API - Data privacy for organizations Clarification : r/AI_Agents
June 19, 2025 - It's crucial to review their ... sensitive information, such as emails or personal data, you should ensure that this data is not sent to the API unless you are confident in the security measures in place....
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OpenAI
openai.com › security-and-privacy
Security | OpenAI
OpenAI supports our customers’ compliance with privacy laws, including the GDPR and CCPA, and offers a Data Processing Addendum for customers.
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PIRG
pirg.org › home › your chatgpt privacy questions answered
Your ChatGPT privacy questions answered
August 2, 2024 - This will permanently ban your account’s email address and phone number from being able to use ChatGPT. So be careful! Note, of course, that in the fine print OpenAI states it may retain your data for legal purposes. It’s very possible that even if you delete your account, your data isn’t actually getting deleted from its servers, on account of the court case. ... Navigate to the privacy portal.
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OpenAI Developer Community
community.openai.com › t › what-are-the-specific-security-and-privacy-risks-of-changing-my-email-address-that-openai-wont-allow › 671690
What are the specific security and privacy risks of changing my email address, that OpenAI won't allow? - Community - OpenAI Developer Community
November 15, 2023 - Why can’t I change my email on my open AI account? I understand it has something to do with perceived security and privacy. However, in an email exchange they continually dodged my requests on four separate occasions for specifics and further elaboration, all they could say, was you can’t change your email address because of security.
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The Conversation
theconversation.com › openais-data-hunger-raises-privacy-concerns-237448
OpenAI’s data hunger raises privacy concerns
December 3, 2025 - The main concerns being investigated include the collection and storage of sensitive biometric data. Existing AI models such as OpenAI’s flagship GPT-4o have largely been trained on publicly available data from the internet.
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OpenAI
openai.com › enterprise-privacy
Enterprise privacy at OpenAI | OpenAI
Infrastructure supporting ChatGPT for Teachers is adherent to industry best practices for security & privacy. Read more in our · Security Portal⁠⁠(opens in a new window). Each of your workspace members control whether their conversations are retained. Any deleted conversations are removed from our systems within 30 days, unless we are legally required to retain them. Note that retention enables features like conversation history, and shorter retention periods may compromise product experience. The OpenAI API Platform gives developers access to powerful models like our GPT‑5 models.
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Medium
medium.com › @mikehpg › ensuring-privacy-and-data-safety-with-openai-a-comprehensive-guide-5a744e2c6416
Ensuring Privacy and Data Safety with OpenAI | by Michael Shapiro MD MSc | Medium
March 30, 2025 - Comprehensive guide on OpenAI’s chatGPT and API data privacy & safety: encryption, data retention, compliance & risk mitigation.
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Proton
proton.me › blog › openai-data-breach
OpenAI data breach: What happened and how to stay safe | Proton
1 month ago - Be cautious with unexpected emails or messages, especially those that claim to be associated with OpenAI or which ask you to click a link or reset a password. Use Dark web monitoring to check if your personal data has been leaked or sold online.
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OpenAI Help Center
help.openai.com › en › collections › 6864268-privacy-and-policies
Privacy and policies | OpenAI Help Center
Reporting Content in ChatGPT and OpenAI PlatformsLearn how to report content across conversations, shared links, GPTs, and forums that may violate OpenAI’s Terms of Use or applicable laws.
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Reddit
reddit.com › r/openai › this is… concerning. just got this email from openai.
r/OpenAI on Reddit: This is… concerning. Just got this email from OpenAI.
October 22, 2025 - I got the same email, and it’s concerning. I want data portability and a safe backup personally… If anyone wants to move their entire chat history and memory to another AI you can here: https://pgsgrove.com/memoryforgeland ... Meh, it’s Mixpanel… it’s not like OpenAI was breached.
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OpenAI Developer Community
community.openai.com › t › potential-solution-to-ai-privacy-concerns › 179478
Potential solution to AI Privacy Concerns - Community - OpenAI Developer Community
December 7, 2022 - So I had a nice chat with ChatGPT to discuss potential solutions to the privacy concerns that exist during the data collection process. Here is how that conversation went. I hope this will give OpenAI some additional inspiration. Model: GPT-4 Jamie Wilkinson i have some questions regarding ...
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University of Sydney
sydney.edu.au › news-opinion › news › 2024 › 09 › 23 › openai-data-hunger-raises-privacy-concerns.html
OpenAI data hunger raises privacy concerns - The University of Sydney
A negative ruling could see the company barred from operating in Europe. The main concerns being investigated include the collection and storage of sensitive biometric data. Existing AI models such as OpenAI’s flagship ...