Hello Janielu

Good Day

Thank you for publishing in Microsoft Community. We are happy to help you.   

Based on the description you have shared; we understand that you want to Add a business email onto free outlook.

->May I please verify the type of account you are using? Is it an M365 work/school Exchange/IMAP/POP account or a Microsoft/personal account like Hotmail/outlook.com?

->Also, may I verify the outlook version you are using? (File >Office Account) What version of Outlook do I have? - Microsoft Support Please share a screenshot like below.

 

Since you posted in the classic outlook category and if this is the version you are using, I can guide you through the process of adding your email to your existing Outlook account. Here are the steps:

  1. Open Outlook >Click on File, and select Add Account
  2. Enter your business email address
  3. Drop down Advanced Options and check the option: Let me setup my account manually >Click on Connect
  4. If prompted, enter your password for the account and select Done

You can also refer to this article Add an email account to Outlook for Windows - Microsoft Support

After that kindly restart the outlook.

Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation. 

Thank you in advance for your understanding.

Sincerely,

Shajia Afrin | Community Moderator

🌐
Neo
neo.space › blog › outlook-for-business-email
Outlook Business Email : Pricing, Features & Account Creation Process
No, Outlook Business Email is not free. It is part of Microsoft 365 services, which requires a subscription. The service offers various plans with different features and pricing to cater to different business needs.
🌐
Fit Small Business
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
February 19, 2025 - Learn more about these and other options in our guide to the best business email providers. Microsoft Outlook offers a free plan, but it doesn’t come with a custom domain (only an @outlook.com one), which may not be suitable for business use.
Discussions

All I need is a business email and a few apps
Cloudflare for the domain and DNS. Microsoft 365 Business Premium is what you're going to want for email, security for that email, and apps. I implore you to pay someone a few hundred bucks to set this up for you. Misconfigurations are common and hacks are plentiful if you miss the basics. More on reddit.com
🌐 r/Office365
34
7
July 10, 2024
Adding a business email onto free outlook
I have a free outlook email address/account. I want to add a business email to this account, I have the email address and password which has been setup by the supplier. I've clicked view on outlook but don't have an option to select account. can you… More on learn.microsoft.com
🌐 learn.microsoft.com
1
13
Can I use a business email for free on Outlook?

Hey superfli!

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More on reddit.com
🌐 r/Outlook
3
1
June 4, 2020
Personal 365 outlook.com email to Business 365?
No, you cannot use the outlook.com domain in your M365 tenant. I guess you can try setting up an email forwarding from your Microsoft Live ID-based outlook.com mailbox to whatever private domain you'll have in your own tenant. More on reddit.com
🌐 r/microsoft365
3
1
June 27, 2024
People also ask

Should I use Outlook or Gmail for business email?

Use Outlook for your business email if you need a lot of email and cloud storage. Microsoft provides up to 50GB of mail storage and 1TB of cloud storage on all its Business plans. It’s also a good option for more productivity tools like a collaborative workspace or online video editor. Choose Gmail if you want an easier setup process and beginner-friendly interface or are more familiar with the Google Workspace productivity suite.

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fitsmallbusiness.com
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
How do I create a professional email in Outlook?

To create a professional email in Outlook, you’ll first need to subscribe to a Microsoft 365 Business plan, which lets you add a custom domain to your email account to get a branded email address and not a generic “@outlook.com” one. After subscribing to a Microsoft 365 plan, create your new email address and finish setting up your account by adding a custom domain, inviting your team members, and installing the Microsoft 365 platform on your computer.

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fitsmallbusiness.com
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
🌐
Mailmeteor
mailmeteor.com › blog › outlook-business-email
How to Set Up Your Outlook Business Email (Guide w/ Pictures - 2024)
August 21, 2024 - Easy how-to guide to help you setup your Outlook business email, step-by-step for Web & Desktop.
🌐
Neo
neo.space › blog › how-to-create-free-professional-business-email-without-domain
Create Free Business Email & Work Email ID Without Domain with Neo
November 4, 2025 - It combines a free domain, business email, and AI website builder; all in one place. It’s fast, secure, and beginner-friendly. Most free plans include basic protection like spam filters and two-factor authentication. However, Neo and Titan stand out for offering encryption, DKIM, and advanced spam protection even in their free or trial versions. Yes, depending on the provider. Neo, Google Workspace, and Outlook support multiple users during their free or trial plans, making it easy to scale communication across your team.
🌐
Reddit
reddit.com › r/office365 › all i need is a business email and a few apps
r/Office365 on Reddit: All I need is a business email and a few apps
July 10, 2024 -

Hi,

I recently lost access to a work account that I've had for over 5 years. It gave me a business email and access to Word, Excel, etc.

Now I have to get it on my own to continue working the way I do.

I don't need a website at this time, but I know I need find a place and register a domain? It has to be professional one not Gmail because I won't be able to register for webinars/conferences in my field without a professional email.

Then I have to go to Microsoft and get the business basic plan correct?

I want to use Outlook for this new business email account.

I don't need any consultants or paid services, I would like to set it up on my own.

Thank you.

🌐
WPBeginner
wpbeginner.com › home › beginners guide › how to setup a custom branded email address with outlook (office365)
How to Setup a Custom Branded Email Address with Outlook (Office365)
August 21, 2024 - If you want the powerful features mentioned above, then you’ll need a professional business email service that works with your existing business name or domain name. Outlook is an email service offered by Microsoft. You can create a free ‘[email protected]’ account to use the service.
Find elsewhere
Top answer
1 of 1
1

Hello Janielu

Good Day

Thank you for publishing in Microsoft Community. We are happy to help you.   

Based on the description you have shared; we understand that you want to Add a business email onto free outlook.

->May I please verify the type of account you are using? Is it an M365 work/school Exchange/IMAP/POP account or a Microsoft/personal account like Hotmail/outlook.com?

->Also, may I verify the outlook version you are using? (File >Office Account) What version of Outlook do I have? - Microsoft Support Please share a screenshot like below.

 

Since you posted in the classic outlook category and if this is the version you are using, I can guide you through the process of adding your email to your existing Outlook account. Here are the steps:

  1. Open Outlook >Click on File, and select Add Account
  2. Enter your business email address
  3. Drop down Advanced Options and check the option: Let me setup my account manually >Click on Connect
  4. If prompted, enter your password for the account and select Done

You can also refer to this article Add an email account to Outlook for Windows - Microsoft Support

After that kindly restart the outlook.

Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation. 

Thank you in advance for your understanding.

Sincerely,

Shajia Afrin | Community Moderator

🌐
Titan Email
titan.email › home › free business email : 5 ways to get free addresses
Free Business Email : 5 Ways to Get Free Addresses
3 weeks ago - Neo: Our top pick and best all-in-one free business email platform with a free domain, AI website builder, and business email for small businesses · Titan: Best business email platform with advanced productivity tools, AI-powered features, and customer engagement solutions for small businesses · Google Workspace: Best for easy team collaboration and productivity · Outlook (Microsoft 365): Best business email for enterprises needing advanced integrations and familiar Office apps
🌐
Clean Email
clean.email › free-business-email-accounts
Top 7 Free Email Accounts For Growing Businesses
The personal version is free and familiar, with a clean interface and strong spam protection. But to use it as a true business email with a custom domain and admin tools, you'll need to upgrade to Microsoft 365.
🌐
Microsoft
office.com
Login | Microsoft 365 Copilot
[*] Copilot in the Microsoft 365 Copilot app is available for Microsoft 365 Enterprise, Academic, and SMB subscribers with a work or education account. Microsoft 365 Personal and Family subscribers and free accounts can access Copilot at copilot.microsoft.com and on the Copilot mobile app
🌐
Google Play
play.google.com › store › apps › details
Microsoft Outlook - Apps on Google Play
Microsoft Outlook Includes: Inbox for Everything All in One Place - Email, Contacts & Files • Inbox access to everything you need, including other email providers. Manage your Gmail, Yahoo Mail, and iCloud inbox and calendars for free with Outlook • Files are accessible right from your inbox, with connected experiences to Microsoft 365, Word, Excel, PowerPoint & OneNote.
Rating: 4.4 ​ - ​ 10.4M votes
🌐
Microsoft 365
microsoft365.com
Login | Microsoft 365
Sign in Get Microsoft 365 Sign up for the free version of Microsoft 365
🌐
Softonic
microsoft-outlook.en.softonic.com › home › windows › productivity › e-mail clients › microsoft outlook
Microsoft Outlook - Download
December 4, 2024 - Microsoft Outlook is available ... streamlined and efficient. You can download Microsoft Outlook for Windows as a standalone for free or get it as part of the Microsoft 365 subscription....
Rating: 6.5/10 ​ - ​ 3.16K votes
🌐
App Store
apps.apple.com › us › app › microsoft-outlook › id985367838
Microsoft Outlook App - App Store
Here’s what’s new with Outlook for Mac: Now free with your personal email accounts • Multi-account experience for email, calendar, and contacts, so you can focus and get things done without leaving the app • Compatible with Microsoft ...
Rating: 0 ​
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GoDaddy
godaddy.com › email › professional-business-email
Professional Business Email | Get a Business Email Account Today - GoDaddy
Buy worry-free and find the right plan.+ Applicable on annual term purchases only. Not sure which plan is best for you? Call our expert support team anytime: (480) 463-8835 ... Get professional email that uses your domain name. E.g. [email protected] ... Always have your latest emails, contacts, and appointments at your fingertips. Microsoft 365 from GoDaddy email services work with Outlook...