You can definitely cancel it through the app, i just did it the other day Answer from Prior_Try4057 on reddit.com
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Google Play
play.google.com › store › apps › details
Protection 360™ - Apps on Google Play
Protection 360™ by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more.
Rating: 4.4 ​ - ​ 28.9K votes
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T-Mobile
t-mobile.com › support › devices › protectionandlt360andgt-and-device-protection
Protection 360® and device protection | T-Mobile Support
Protection 360 app by Assurant - File and track a claim or get live technical support for your connected devices like routers, game consoles, and smart TVs.
Discussions

You can't cancel Protection 360 through the account?
You can definitely cancel it through the app, i just did it the other day More on reddit.com
🌐 r/tmobile
19
1
June 21, 2025
Protection 360 file claim directly at Apple Store?
File a claim on mytmoclaim.com It will automatically pass you through to apples website to make an appointment. Alternatively download the Apple Support app and file a claim through it after verifying your AppleCare+ status. More on reddit.com
🌐 r/tmobile
24
0
May 28, 2024
Protection 360--worth it or not?
I had the $18 insurance on 5 phones. Took 2 in to replace screens and still paid $150 for each screen replacement. Just consider it’s the insurance plus replacement fees. I found an alternative screen replacement which only cost $50 each phone. The insurance was a waste of money. More on reddit.com
🌐 r/tmobile
81
23
July 27, 2023
Is there any point in paying for Protection 360?
Mobile expert here: Protection 360 is a scam lol I'll sell it all day because it makes me money, but by no means do I believe in the product. Screen protector replacement? buy a three pack on amazon for like $10 lmao More on reddit.com
🌐 r/tmobile
58
2
January 26, 2025
People also ask

What do I get with the Protection 360 app by Assurant?
As part of Protection 360 you get access to extra benefits available in the Protection 360 app by Assurant. Those benefits include: · Access to unlimited live technical support via call or chat for all your smart devices. · Easily view your coverage details, service fee/deductible information and program terms. · Quick links to other benefits and apps included in Protection 360. · Easily file and track a claim.  · Troubleshoot your device with helpful device-specific step-by-step guides. · Once you’ve enrolled in Protection 360, be sure to download and register for the Protection 360 app by As
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t-mobile.com
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
When can I add Protection 360?
We recommend protecting your phone or device at the time of purchase, but if you prefer to add Protection 360 afterward, the device will need to pass a visual mechanical inspection in a · T-Mobile · store. Adding Protection 360 is optional and may be canceled at any time. In New York, other plans are available. For more information about the New York plans visit mytmoclaim.com/nybrochure. Protection 360 is not available for · prepaid customers.
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t-mobile.com
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
Can · T-Mobile · for Business accounts purchase Protection 360?
Yes, Protection 360 may be added to eligible devices on a · T-Mobile · for Business account.
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t-mobile.com
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
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App Store
apps.apple.com › us › app › protection-360 › id1226629284
Protection 360™ App - App Store
Protection 360™ by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more.
Rating: 4.5 ​ - ​ 51.5K votes
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Google Play
play.google.com › store › apps › details
Protection 360 HomeTech - Apps on Google Play
Protection 360™ HomeTech lets you manage your protection plan, access live tech support and view your benefits for your covered home tech (smartphones excluded*). With this easy-to-use app, you can get the most out of your plan, including: ...
Rating: 3.8 ​ - ​ 72 votes
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T-Mobile Premium Handset Protection
mytmoclaim.com › nwbrochure
Protection 360
Your session will end in · You will be redirected back to the home screen if you do not click continue
Find elsewhere
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T-Mobile Puerto Rico
en.t-mobilepr.com › protection-plan
Protection Plan - T-Mobile Puerto Rico
You will be the holder of the ... contract administered by Assurant Services of Puerto Rico, Inc. Assurant's® Protection 360™ app is provided by The Signal....
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T-Mobile
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
T-Mobile for the covered device and maintain enrollment in Protection 360™, you can get it replaced in-store at no additional cost. Note: excludes liquid glass screen protectors. ... T-Mobile app, provides privacy and identity protection to give you the confidence to explore freely online — anywhere, anytime.
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Reddit
reddit.com › r/tmobile › you can't cancel protection 360 through the account?
r/tmobile on Reddit: You can't cancel Protection 360 through the account?
June 21, 2025 -

Apparently this is not possible online. I've been through the online account system as well as the T-Life App. It isn't listed in Add-on's. I don't remember this being the case previously. Is this a new way to make it hard to unsub from this, or was I mistaken previously, and you couldn't do it. (I am a former Sprint customer who came over in the merger).

It seems like this is in violation of the "Click to Cancel" law? I'm in California as well.

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App Store
apps.apple.com › us › app › protection-360-hometech › id6670184585
Protection 360 HomeTech App - App Store
Protection 360™ HomeTech lets you manage your protection plan, access live tech support and view your benefits for your covered home tech (smartphones excluded*). With this easy-to-use app, you can get the most out of your plan, including: ...
Rating: 4 ​ - ​ 53 votes
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YouTube
youtube.com › watch
T-Mobile: EXCLUSIVE! New Update for Protection 360 Insurance - YouTube
#tmobile #wireless #5gnetwork ►HELP SUPPORT THE CHANNEL WITH A DONATION! 🙏Buy Us A Coffee To Send Us A Thanks For Th...
Published   July 16, 2024
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T-mobileusvi
t-mobileusvi.com › actualizacion-plan-de-proteccion
Device Protection Upgrades Protection <360>
5 Download and register the Assurant® Protection <360> app to enjoy access to all features.
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YouTube
youtube.com › watch
How To Check If I have T-Mobile Protection 360 - YouTube
In this video, we guide you through the simple steps to check if you have T-Mobile Protection 360 on your device. Whether you're a new customer or have been ...
Published   April 22, 2025
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T-Mobile Premium Handset Protection
mytmoclaim.com › nybrochure
Contact Us
Your session will end in · You will be redirected back to the home screen if you do not click continue
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AppAdvice
appadvice.com › app › protection-360 › 1226629284
Protection 360™ by T-Mobile
August 23, 2025 - Protection 360 by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more.
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University of Nevada, Las Vegas
unlv.edu › sites › default › files › page_files › 27 › TMobile_Protection.pdf pdf
effective April 15, 2020. DEVICE LIST PROTECTION<360> ...
• For accidental damage, loss or theft, you’re allowed up to three covered claims for Protection<360>, or two covered claims for basic Device Protection, within 12 months of no more than $1,500 each. There is no limit to covered hardware service (mechanical breakdown) claims. • This program covers the device and the standard charger, standard battery and SIM card (if · applicable to your device).
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Reddit
reddit.com › r/tmobile › protection 360--worth it or not?
r/tmobile on Reddit: Protection 360--worth it or not?
July 27, 2023 -

Hey all, I will be switching to T-mobile in the near future and am looking for honest positive or negative opinions as to whether Protection 360 is worth it. Hopefully I will be getting the $0/a month S23, and having an $18 monthly charge kind of defeats the purpose of having a free phone. I am always super careful with my phones and I've never had one break---however usually I get a phone around $300 or less so I've never been too worried about it either.

Bonus question: If I don't get P360 and something DOES happen, do I owe the whole balance or just what hasn't been "paid" off? And could I potentially just put the sim card in another unlocked phone until the 2 years is up and nobody would ever be the wiser?

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Aptoide
tech-phd.en.aptoide.com › homepage › android apps › business › protection 360™
Protection 360™ - APK Download for Android | Aptoide
Protection 360™ by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more.