Do not dispute with your credit card. That will lock you out of your store account with a negative balance and be unable to access any content purchased with it until you bring it back to a zero balance. You need to keep talking to Apple support to kindly ask them to escalate so they can correct the issue. Answer from RealGianath on reddit.com
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Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
November 3, 2025 - Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. Sign in to reportaproblem.apple.com.
Discussions

How do I get an exception to Apple’s awful refund policy?
Do not dispute with your credit card. That will lock you out of your store account with a negative balance and be unable to access any content purchased with it until you bring it back to a zero balance. You need to keep talking to Apple support to kindly ask them to escalate so they can correct the issue. More on reddit.com
🌐 r/applehelp
189
131
April 19, 2023
How do I request a refund from Apple? - Apple Community
If a Family Sharing member made the purchase then you need to discuss this with that person. They would have to initiate any refund request. If a reporting a problem request is unsuccessful or you have another issue you can also speak with Apple ➞ Choose your country or region - Official ... More on discussions.apple.com
🌐 discussions.apple.com
how can i get a refund from apple after multiple denials for an accidental purchase?
How does one accidentally subscribe to anything using the App Store or App Store apps? I've intentionally subscribed to a few services, and both times it required me to affirmatively agree to subscribe, and to use Touch ID on my Mac, or Face ID + double-clicking the side button on my iPhone. These steps are sufficiently complex that I cannot imagine any way one might accomplish them accidentally. More on reddit.com
🌐 r/applehelp
64
3
December 27, 2024
Apple won’t give me a refund for a subscription I didn’t even mean to buy
This doesn't add up. To make the IAP you have to use faceID or type in your password and it clearly shows up as a priced IAP. More on reddit.com
🌐 r/ios
38
1
October 20, 2023
🌐
Apple
support.apple.com › en-ca › billing
Subscriptions and Billing - Official Apple Support
To request one, click the link below, sign in, and select "Request a refund."
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Apple
support.apple.com › en-ca › 118224
Check the status of a refund for apps or content that you bought from Apple - Apple Support (CA)
Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on reportaproblem.apple.com, or with your financial institution.
🌐
Reddit
reddit.com › r/applehelp › how do i get an exception to apple’s awful refund policy?
r/applehelp on Reddit: How do I get an exception to Apple’s awful refund policy?
April 19, 2023 -

I bought Freeletics on the App Store for $125. Their app description clearly states a 14 day money back guarantee. Twice. I tried it out and the app sucks so I requested a refund through Report a Problem from Apple within a few days. Since I requested a refund, I lost access to the app. Apple denied my refund twice saying that I’m “ineligible.” I’ve talked to a bunch of Apple specialists who all do the same thing - deny me and try to placate me by making a note of my complaint.

So now I have no shitty app and I’m out $125. Freeletics won’t give me access back because I requested a refund. Apple won’t give me a refund. I’d really just like my money back.

My current plan is just to keep messaging and calling Apple support to waste at least $125 of their time. I didn’t actually do that. It would be a huge waste of my own time. In my own pettiness, I’ve made sure to cancel all of my subscriptions through the App Store. From now on I’ll only use apps that let me handle a subscription from their websites. My credit card has better refund protection than Apple does.

Some clarifying information - Freeletics states twice in their app description that they offer a 14 day money back guarantee. You cannot access the pro features without purchasing. I made a refund request well within those 14 days. I told this to Apple. They didn’t care.

🌐
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
🌐
Apple
support.apple.com › en-ca › 106932
Contact Apple Support - Apple Support (CA)
October 22, 2025 - You're in the right place to find answers, fix issues, or connect with live support.
Find elsewhere
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Calm
support.calm.com › hc › en-us › articles › 115003990393-Requesting-a-Refund-from-Apple-After-Being-Charged
Requesting a Refund from Apple After Being Charged – Calm Help Center
If you were charged for Calm by Apple after purchasing a subscription within the Calm app on an iPhone or iPad and would like a refund, you must contact Apple directly, as they do not provide us with the ability to process refunds.
🌐
Apple Support
support.apple.com › en-us › 102335
How to report a transaction issue or dispute a charge to your Apple Card - Apple Support
October 17, 2025 - On your iPad, go to Settings and tap Wallet & Apple Pay, tap Apple Card, then tap Transactions. Under Latest Card Transactions, tap the Apple transaction, tap it again, then tap "Report an Issue." Tap "I need help from Apple with this transaction." Then tap "Report a Problem to Apple."
🌐
Apple Community
discussions.apple.com › thread › 255142904
How do I request a refund from Apple? - Apple Community
If a Family Sharing member made the purchase then you need to discuss this with that person. They would have to initiate any refund request. If a reporting a problem request is unsuccessful or you have another issue you can also speak with Apple ➞ Choose your country or region - Official ...
🌐
Mount Vernon
mountvernon.org › mobile-apps › refund-from-apple-and-google-play
Refund from Apple and Google Play | George Washington's Mount Vernon
Follow these steps for getting a refund on the Mount Vernon App or Agent 711 Spy Adventure app through Apple or Google Play services. Go to Apple's problem reports page: http://reportaproblem.apple.com/
Call   +17037802000
Address   3200 Mount Vernon Memorial Highway, 22121
🌐
Reddit
reddit.com › r/applehelp › how can i get a refund from apple after multiple denials for an accidental purchase?
r/applehelp on Reddit: how can i get a refund from apple after multiple denials for an accidental purchase?
December 27, 2024 -

can someone please help me? i made an accidental subscription through apple (in app), and the amount is really high. i’ve already requested a refund twice, but apple has denied both requests. i'm feeling really frustrated and don’t know what to do next.

here's the situation: • the purchase was accidental. • the amount is quite large, and I really need to get this resolved. • i've submitted two refund requests, but both were rejected by apple. • i've checked my purchase history and followed the usual refund process, but nothing seems to be working.

i also sent an email to the app’s support email, but I haven’t received any response.

has anyone here dealt with something similar and managed to get a refund from apple? any advice on what steps i should take next or how to improve my chances would be really appreciated.

🌐
Apple
support.apple.com › contact
Contact - Official Apple Support
Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.
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Buy Me a Pie!
support.buymeapie.com › support › solutions › articles › 44001322876-how-to-get-a-refund-in-the-app-store-
How to get a refund in the App Store? : Buy Me a Pie!
April 16, 2019 - You can also request a refund using any web browser: Go to Apple's problem reports page: http://reportaproblem.apple.com/
🌐
Wix
davydovconsulting.com › home › ios app development › how to get a refund from apple: the ultimate guide
How to Get a Refund from Apple: Easy Steps Guide
Await an email response from Apple regarding the status of your refund request. To initiate a refund from the App Store, visit Apple's "Report a Problem" website. You'll need to log in with your Apple ID and pinpoint the transaction you want ...
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Glueup
iglyo.glueup.com › resources › protected › organization › 5402 › form › 49a103f9-9b58-4228-aac4-c31a980a4f23.pdf pdf
How to Report Suspicious Apple Charge (Step-by-Step Guide)
Report via Apple Report a Problem Portal · Visit reportaproblem.apple.com, 1-(888)(992)(5853) sign in, locate suspicious · charge with 1-(888)(992)(5853) guidance, select "Report Problem." Apple reviews · usage patterns for 1-(888)(992)(5853) refund approval typically 24-48 hours.
🌐
Intercom
intercom.help › grace-space › en › articles › 5615676-how-do-i-request-a-refund-for-my-app-subscription
How Do I Request A Refund For My App Subscription? | Grace Hypnotherapy Help Center
Forgotten to cancel your trial or subscription before the next billing date? It happens to us all! Here's how you can request a refund ... Go to reportaproblem.apple.com.
🌐
KnowBand
knowband.com › home › come prendere rdp del server dalla macchina mac? › come prendere rdp del server dalla macchina windows? › how to get refund for your apple app store purchase?
How to get refund for your Apple App Store Purchase | Knowband Blog
June 5, 2024 - Choose the problem you want to report and tap the Submit button. Enter all the details regarding your issue. Your report is submitted. Apple team will revert back with info about whether your claim is approved or not after a few days. If you somehow don’t have an access to your system or smartphone which was used for the purchase, you can still claim for the refund request.