They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
Identifying information such as your USPS Tracking number(s), the mailing date from your mailing receipt, or Click-N-Ship® label receipt · Description of the contents such as what it is and the brand, model, color, or size, if applicable ... When we receive your Missing Mail search request, we will send you a confirmation email.
USPS
faq.usps.com › s › article › Missing-Mail-The-Basics
Missing Mail - The Basics
Loading · ×Sorry to interrupt · Refresh
Videos
01:05
What happens to lost mail? How the USPS Mail Recovery Center works ...
00:56
USPS investigation shows 112,000 pieces of missing mail - YouTube
02:34
How Do I Search By Name In USPS Missing Mail Search? | CountyOffice ...
03:00
How Do I Search By Case Or ID Number In USPS Missing Mail Search?
02:54
Who Do I Contact For Help With USPS Missing Mail Search? | ...
02:58
Is There An API For USPS Missing Mail Search And How Do I Use It?
Quora
quora.com › How-do-you-report-missing-mail-other-than-your-regular-post-office
How to report missing mail other than your regular post office - Quora
It's difficult to prove that it's missing, late, or not sent out without tracking. You would only be able to report missing mail to the delivery company if the mail in question has a tracking number. If there is no tracking then con...
Linbis
linbis.com › home › blog & news › how to report missing mail: a comprehensive guide
How to Report Missing Mail: A Comprehensive Guide
October 19, 2024 - For businesses dealing with high volumes of mail, managing missing items can be complex and time-consuming. Linbis’s advanced logistics software offers solutions to streamline this process: Centralized Tracking: Monitor all outgoing and incoming mail in one platform · Automated Alerts: Receive notifications for potential delivery issues or delays · Custom Reporting: Generate detailed reports on mail performance and issues
Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 25, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
Top answer 1 of 63
41
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
2 of 63
31
Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
Anytime Mailbox
anytimemailbox.com › home › blog › how to report missing mail
How to Report Missing Mail | Anytime Mailbox
April 9, 2025 - If, after taking the above steps, your missing mail remains a mystery, consider the following: You can report a problem to the Postal Inspection Service or make a complaint to the Postal Regulatory Commission.
DakotaPost
dakotapost.net › home › cities › what to do when mail goes missing
What To Do When Mail Goes Missing | DakotaPost
When you suspect your mail is missing, contact your local postal service. Report the issue promptly and provide them with all relevant details, such as tracking numbers and a missing item description.
Reddit
reddit.com › r/columbus › anyone ever had any luck calling usps for missing mail?
r/Columbus on Reddit: Anyone ever had any luck calling USPS for missing mail?
September 7, 2023 -
Someone mailed me a check & it’s been 10 days with no sight of it. They say to report it but is that a kind of lost cause? Am I better off having the sender cancel and resend?
Top answer 1 of 12
13
I report it (through my informed delivery though) and I always have it the next day. My carrier is really awesome though.
2 of 12
7
I had zero luck. USPS lost all of our Christmas cards my wife dropped off. She went inside and handed them to a worker behind the counter. Two weeks later nobody has received one so she went in and talked to the guy she gave them to. He claimed he put them in the outgoing mail box. Super frustrating.
Quora
quora.com › What-happens-when-you-report-missing-mail
What happens when you report missing mail? - Quora
Answer (1 of 5): If this is happening on a frequent basis get a locking mail box. Ours in on a rural Texas Farm to Market Road and were it sits we can not see it from the house. We have limited the incoming mail. We have a P.O. Box at the Post Office. Packages…our postal carrier will bring ...
SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - Dealing with a USPS missing package can be frustrating, especially when you rely on timely deliveries for your business. When a package goes missing, the first step is to contact USPS to report the issue and possibly initiate a search.
Pirate Ship
support.pirateship.com › en › articles › 4785073-how-to-file-a-missing-mail-search-request
How to file a Missing Mail Search Request | Pirate Ship Support
You can select to have it delivered to the original recipient by selecting "Addressee," have it sent back to you by selecting "Mailer," or have it sent to a new location by selecting "Another Address." In any case, you’ll need to fill out the address you want this package sent to. USPS will also ask for a name, email address, and phone number to reach out to you with updates on this search! ... Tell USPS What's Missing: The next step is letting USPS know what’s missing!
ShippingEasy
support.shippingeasy.com › hc › en-us › articles › 4407010000539-How-do-I-find-Missing-Mail
How do I find Missing Mail? – ShippingEasy
Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number of your local Consumer Affairs office regarding a Missing Mail request.
Quora
quora.com › How-do-I-file-a-complaint-with-USPS-for-consecutive-missing-mails-Can-USPS-tell-me-if-they-have-actually-received-the-mail-or-not
How to file a complaint with USPS for consecutive missing mails? Can USPS tell me if they have actually received the mail or not - Quora
If the mailer used a service with tracking, you can go online for information. You can file a complaint at their website, but it would help them locate missing mail if you have more information, such as date, time, place of mailing, type of...
Quora
quora.com › How-do-you-complain-to-the-post-office-for-missing-mail
How to complain to the post office for missing mail - Quora
Answer (1 of 9): Call the main post office in your city, and tell them you'd like to complain. If you're in a small town, they may have you call one in the city that processes your mail.
U.S. Department of State
fam.state.gov › fam › 14fah05 › 14fah050860.html
14 FAH-5 H-860 REPORTING LOST, MISSING CONTENTS, OR RIFLED DPO MAIL
b. If the DPO mailroom staff suspects rifling (tampering) during the processing of mail of a parcel without a USPS tracking number, the staff will immediately notify the DPO supervisor, and the supervisor shall submit a Postal Offense Report in ILMS DPO within 72 hours. c. When mail not containing a USPS tracking number does not arrive at post, or when mail arrives at post and appears to have some or all of the contents missing, customers may also file a report via the U.S.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › d91a5d758e8fc99e86f4d6f144090c6e
Has USPS Ever Recovered Missing Mail For Anyone?
Using the Missing Mail form…Never. Even when it’s actually been found! You’d think as soon as it’s scanned it would hook up with the report of missing mail…but no.
Simpl Fulfillment
simplfulfillment.com › support-center › how-to-file-a-missing-mail-search-request
How to File a Missing Mail Search Request | Simpl Fulfillment
Or, if you want back the package, then select Mailer. ... Once you’re done with choosing your favorite options, you would notice a drop-down on USPS. Into this drop-down, you can provide the international address. ... After completing your form to search the missing mail for international packages, it will be ready to submit.
Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
July 10, 2023 - Shipments can sometimes be lost during transit, including orders to your customers. How do you help customers who are reaching out for assistance? USPS provides resources to try to locate missing mail and packages, and the USPS Mail Recovery Center serves as the hub for lost items.
EBay
community.ebay.com › t5 › Selling › Missing-Mail-search-how-is-it-successful › td-p › 33919169
Missing Mail search - how is it successful? - The eBay Community
August 8, 2023 - When there is a seemingly lost package, plenty of sellers advise to file a missing mail case with the USPS. The thought is that the search will “shake the item loose,” which sounds ridiculous. No way do I think that the USPS is going to hunt around the last known location to find a missing ...
Stowfly
stowfly.com › blog › missing-usps-packagesfile-a-help-request-and-submit-a-missing-mail-report
Missing USPS Packages: Contact, File Help Request & Report
Another option is to go to the “Informed Delivery by USPS” page and sign up for an informed delivery of your incoming letter-sized mail for free. In some occasional cases, the package can show as delivered, yet you may still not have received it. It is a good idea to wait for another 24 hours before you consider and report it missing.