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Salesforce Ben
salesforceben.com › home › is ai an excuse? why salesforce’s layoffs tell a bigger picture
Is AI an Excuse? Why Salesforce's Layoffs Tell a Bigger Picture | Salesforce Ben
September 24, 2025 - In Salesforce’s FY25 Q4 report, ... with major layoffs – in February 2025, Salesforce laid off over 1,000 workers due to AI advancements and laid off over 1,000 employees across 2024 as well....
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TheLayoff
thelayoff.com › salesforce-com
Salesforce.com Inc. Layoffs - TheLayoff.com
Salesforce Inc. is cutting jobs as its latest fiscal year gets underway, according to a person familiar with the matter, even as the company simultaneously hires workers to sell new artificial intelligence...
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Why are Salesforce and Oracle laying off employees?
Both companies are cutting staff to streamline operations and adapt to new AI efficiencies, as per reports.
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economictimes.indiatimes.com
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: ...
Is AI the main reason for layoffs in 2025?
Some companies cite AI efficiency, but critics argue it’s also due to pandemic-era overhiring.
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economictimes.indiatimes.com
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: ...
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Times of India
timesofindia.indiatimes.com › news › technology news › tech news
After laying off 4,000 employees and automating with AI agents, Salesforce executives admit: We were more confident about…. - The Times of India
7 hours ago - Salesforce, one of the world's most valuable enterprise software companies, is pulling back from its heavy reliance on large language models after encountering reliability issues that have shaken executive confidence.
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India Today
indiatoday.in › news › technology › news › ai fuels record layoffs in 2025 as amazon, microsoft, salesforce and other companies cut costs
AI fuels record layoffs in 2025 as Amazon, Microsoft, Salesforce and other companies cut costs: Story in 5 points - India Today
3 days ago - And while big tech names like Google, Microsoft, Meta, and others have continued with smaller, steady cuts across the year, companies like Amazon, Microsoft, and Salesforce have pushed ahead with deeper layoffs recently as part of a broader effort to automate large parts of their operations and improve efficiency.
Discussions

My Honest Look at Salesforce's Growth, Layoffs, and Future
With the market steadily moving towards monolith mega-corps - begs the question, how much does SF really value the SMB market? If a SMB leaves, what is the likelihood they are forced back because they were bought-out by a larger company that uses SF? May give greater context to the agentforce push, as it is much better suited to the bigger fish - which also leans towards easier to achieve the higher-revenue-per-employee trend you identified Overall great write up, agreed Dreamforce sentiment will be a large indicator of future More on reddit.com
🌐 r/salesforce
122
152
September 8, 2025
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
The end part of the article is interesting. Analyst Ed Zitron said AI is being blamed by tech companies that over hired during the pandemic. The companies are now looking to lure investors by claiming to be more efficient, Zitron said. More on reddit.com
🌐 r/OpenAI
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341
September 4, 2025
Salesforce layoffs in San Francisco confirmed
Why hasn't AI replaced CEOs? Hmmm.... More on reddit.com
🌐 r/sanfrancisco
48
288
September 4, 2025
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
Cone on, getting tired of the AI excuse, second time it's been used by Salesforce, down 23% year to date. Just say it, growth is slowing and your in corporate survival mode. These last 8 months have been exciting in the way watching your house get flattened by a tornado is exciting. More on reddit.com
🌐 r/technology
341
3711
September 3, 2025
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The Economic Times
m.economictimes.com › business news › news › trending
AI bubble bursting? Salesforce execs admit trust issues after laying off 4,000 techies, now scaling back use of AI models - The Economic Times
2 days ago - Salesforce’s AI push has already reshaped its workforce. CEO Marc Benioff revealed in a podcast appearance, cited by CNBC, that the company reduced its support staff from 9,000 to about 5,000 after deploying AI agents.
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CNBC
cnbc.com › 2025 › 12 › 21 › ai-job-cuts-amazon-microsoft-and-more-cite-ai-for-2025-layoffs.html
AI was behind over 50,000 layoffs in 2025 — here are the top firms to cite it for job cuts
3 days ago - Artificial intelligence was responsible for almost 55,000 layoffs in the U.S. in 2025, per consulting firm Challenger, Gray & Christmas. Major firms including Amazon and Salesforce cut thousands of roles and cited AI as a factor.
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The Economic Times
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: Tech majors start sacking staff before holidays - here are the departments affected - The Economic Times
November 12, 2025 - Tech layoffs 2025 before Christmas: As the holiday season nears, tech giants Salesforce and Oracle are implementing significant job cuts, impacting thousands. Salesforce is reducing its customer support team by nearly half, citing AI efficiencies. ...
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Yahoo! Finance
finance.yahoo.com › news › layoffs-commence-two-major-tech-213300299.html
Layoffs commence at two major tech giants
November 3, 2025 - On Monday, AI-driven customer relationship management platform Salesforce and cloud applications platform Oracle Corp. both started the next round of ongoing layoffs.
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TheStreet
thestreet.com › employment › layoffs-commence-at-two-major-tech-giants
Layoffs commence at two major tech giants - TheStreet
November 3, 2025 - On Monday, AI-driven customer relationship management platform Salesforce and cloud applications platform Oracle Corp. both started the next round of ongoing layoffs.
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Medium
medium.com › predict › the-automation-cliff-why-salesforces-ai-layoffs-signal-the-end-of-safe-jobs-22695de1508e
The Automation Cliff: Why Salesforce’s AI Layoffs Signal the End of “Safe” Jobs | by iswarya writes | Predict | Oct, 2025 | Medium
October 13, 2025 - When Salesforce CEO Marc Benioff announced the company was cutting 4,000 jobs, most people assumed it was the usual corporate restructuring. But this time, something was different.
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The Economic Times
economictimes.indiatimes.com › business news › news › trending
salesforce layoffs: Salesforce CEO's big confession on AI after replacing 4,000 employees with Artificial Intelligence agents - The Economic Times
October 21, 2025 - Salesforce is cutting customer support jobs, replacing them with AI. However, CEO Marc Benioff believes AI cannot replace human salespeople. He highlights the importance of face-to-face interaction and is now hiring thousands of new sales staff.
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Times of India
timesofindia.indiatimes.com › news › technology news › tech news
Salesforce CEO Marc Benioff has stopped using the word that analysts say company was born with, and reason is... - The Times of India
1 week ago - The company recently laid off 4,000 customer support workers as its Agentforce technology assumed more responsibilities.During the company's latest earnings call, Benioff announced Salesforce has closed more than 18,500 Agentforce deals, with ...
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Storyboard18
storyboard18.com › brand-makers › salesforce-cuts-4000-support-roles-for-ai-but-plans-to-hire-5000-sales-staff-says-ceo-marc-benioff-82829.htm
Salesforce cuts 4,000 support roles for AI but plans to hire 5,000 sales staff, says CEO Marc Benioff
October 20, 2025 - Read More: Salesforce cuts 4,000 jobs as AI takes over half of customer service tasks · Read More: TCS to implement salary hikes for 80% of workforce from September 1 ... "The raucous, almost deafening, cuss words from the heartland that Piyush ...
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HR Dive
hrdive.com › news › ai-tied-7000-job-cuts-september-challenger › 802578
AI tied to 7,000 job cuts in September, Challenger finds | HR Dive
October 10, 2025 - Salesforce is among the companies that have directly attributed massive job cuts to AI in recent months.
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Bizjournals
bizjournals.com › san francisco › news
Salesforce triples expectations for restructuring charges as Benioff talks layoffs - San Francisco Business Times
September 4, 2025 - Salesforce CEO Marc Benioff has talked about laying off thousands of employees, and Salesforce just tripled its forecast for restructuring charges this year.
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Ragan
ragan.com › the-week-in-comms-salesforce-airtable-gallup
Salesforce CEO expresses excitement amid layoffs; Airtable chief encourages skipping meetings for AI ‘play’ - Ragan Communications
September 5, 2025 - Salesforce CEO Marc Benioff said that AI has enabled the company to cut 4,000 jobs, calling transition to AI-focused work “exciting.” In an appearance on The Logan Bartlett Show, Benioff spoke glowingly of AI adoption at his company.
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BuddyLoan
buddyloan.com › home › blog › ai replaces thousands at salesforce
Salesforce Cuts 4,000 Customer Support Jobs With AI Rise
September 4, 2025 - Yes, Salesforce laid off 4,000 customer support employees in 2025 due to AI automating nearly half of support tasks. ... Future layoffs are uncertain, but Salesforce is focusing on AI-driven efficiencies, which may limit further large-scale ...
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Yahoo! Finance
finance.yahoo.com › news › salesforce-layoffs-add-fuel-ai-151500604.html
Salesforce Layoffs Add Fuel to AI Job-Automation Fire
September 11, 2025 - Last week, Salesforce laid off roughly 4,000 employees from its customer support division while the company goes all-in on AI-powered automation.
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The Daily Upside
thedailyupside.com › home › cio › enterprise ai › salesforce layoffs add fuel to ai job-automation fire
Salesforce Layoffs Add Fuel to AI Job-Automation Fire - The Daily Upside
September 11, 2025 - Last week, Salesforce laid off roughly 4,000 employees from its customer support division while the company goes all-in on AI-powered automation. CEO Marc Benioff said the division “needs less heads” as AI agents become more capable of handling ...