Al Jazeera
aljazeera.com › economy › business and economy
Salesforce lays off thousands despite strong earnings report | Business and Economy News | Al Jazeera
Salesforce has slashed another 4,000 jobs from its customer support workforce as the tech giant doubles down on artificial intelligence, even as the company reports strong financial results.
Published September 4, 2025
Reddit
reddit.com › r/futurology › salesforce ceo confirms 4,000 layoffs ‘because i need less heads' with ai
r/Futurology on Reddit: Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
September 7, 2025 - Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said. “I’ve reduced it from 9,000 heads to about 5,000, because I need less heads.” · “Because of the benefits and efficiencies of Agentforce, we’ve ...
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CRN
crn.com › news › cloud › 2025 › salesforce-cuts-include-managers-directors-sales-marketers
Salesforce Layoffs Include Managers, Directors, Sales, Marketers
CRM giant Salesforce has conducted layoffs of managers, directors, salespeople, marketers and others ahead of Q4 earnings as it increases investments in AI and GenAI opportunities.
TheLayoff
thelayoff.com › salesforce-com
Salesforce.com Inc. Layoffs - TheLayoff.com
Salesforce Inc. is cutting jobs as its latest fiscal year gets underway, according to a person familiar with the matter, even as the company simultaneously hires workers to sell new artificial intelligence...
NDTV
ndtv.com › home › feature › salesforce lays off 4,000 employees, ceo marc benioff explains why: "i needed fewer heads"
Salesforce Lays Off 4,000 Employees, CEO Marc Benioff Explains Why: "I Needed Fewer Heads"
September 3, 2025 - Salesforce, the parent company of Slack, recently eliminated approximately 4,000 roles in its customer support division, reducing the team from around 9,000 to 5,000 employees. This move, announced on September 1, is part of a broader strategic ...
Stlawyers
stlawyers.ca › blog-news › salesforce-layoffs-severance
Salesforce Layoffs in Canada: September 2025 Update ...
Stay informed with Samfiru Tumarkin LLP's latest on employment law, disability & personal injury: media interviews, releases, and legal wins.
Salesforce Ben
salesforceben.com › home › salesforce lays off over 1000 workers to make room for ai-focused roles
Salesforce Lays Off Over 1000 Workers to Make Room for AI-Focused Roles | Salesforce Ben
February 5, 2025 - Salesforce layoffs in 2025 impact over 1000 employees as the company restructures and prioritizes its AI initiative, Agentforce.
NBC Bay Area
nbcbayarea.com › news › local › salesforce-layoffs-artificial-intelligence › 3941975
Salesforce CEO confirms 4,000 job cuts 'because I need less heads' with AI
September 3, 2025 - #New: Salesforce confirms 4,000 layoffs because AI means they need fewer people.$CRM— scott budman (@scottbudman) September 2, 2025
Reddit
reddit.com › r/salesforce › salesforce layoffs (feb ‘25)
r/salesforce on Reddit: Salesforce layoffs (Feb ‘25)
February 9, 2025 -
(Flagged as career question, but it would be a very broad one)
Is anyone else beginning to feel rather uneasy about the future of the core platform?
I have no issue with AgentForce at all, and wish Salesforce all the luck with it (I can’t use it for regulatory reasons RN) But the messaging around hiring 1,000 new AI people and cutting ‘legacy’ people at the same time isn’t great.
https://www.sfchronicle.com/bayarea/article/salesforce-layoffs-20151757.php
A less pessimistic view is that maybe Salesforce is just spreading roles globally, and it makes sense to have fewer Bay Area salaries
Top answer 1 of 5
69
Hire 1,000 sales people. Fire 1,000 people.
2 of 5
64
I am not sure why we freak out every February when Salesforce does layoffs. Salesforce is a major corporation operating on a Fiscal year that ends at the end of January. They have over 70k employees. They operated on strategic missions with thorough KPIs. Why are you surprised that strategies change and bottom performers are identified and both of these things lead to ONLY a ~1.5% reduction in workforce. Top it off with their goals to reduce their biggest expense - employees - combined with recent investments in employing in currently cheaper markets like the Philippines, and this is a natural situation. Don't make this what it's not - a sign of issues. This is how they have worked for the entire decade+ I've been involved in the ecosystem. It hurts that people lose their jobs, but this is a natural cycle for any large corporation.
The Indian Express
indianexpress.com › news › trending › trending globally
‘Reduced staff from 9,000 to 5,000’: Salesforce CEO defends layoffs due to AI, calls it ‘most exciting months’ of his career | Trending News - The Indian Express
September 2, 2025 - CEO Marc Benioff confirmed the move on the Logan Bartlett Podcast, revealing that the support team had been reduced from 9,000 to 5,000 employees. “I was able to rebalance my headcount on my support.
SFGATE
sfgate.com › tech › article › salesforce-soften-blow-ai-jobs-21053239.php
Marc Benioff launched a wave of '4,000 layoffs' headlines. It isn’t that simple.
September 17, 2025 - Days after Benioff’s comment about the 4,000-worker “rebalance,” the company announced more than 250 layoffs in San Francisco. And in Salesforce’s most recent earnings report, it tripled its full-year estimate for “restructuring” ...
Salesforce Ben
salesforceben.com › home › how bad were tech layoffs in 2025 (and what can we expect next year)?
How Bad Were Tech Layoffs in 2025 (And What Can We Expect Next Year)? | Salesforce Ben
4 days ago - In the Salesforce ecosystem, the landscape of layoffs is not as transparent. This year, Salesforce laid off approximately 5,000 roles, with more than 1,000 in February, and then announced later in the year that they had cut 4,000 support roles.
Live Mint
livemint.com › business news › companies › news
Salesforce layoffs: What CEO Marc Benioff said as AI reduces company's workforce from 9,000 to 5,000 | Company Business News
September 2, 2025 - Salesforce layoffs: Tech giant Salesforce has cut its customer support workforce to 5,000 employees, compared to its earlier 9,000 levels, marking a 4,000-employee job cut.
Information Week
informationweek.com › home › it leadership
Major tech layoffs: An updated tracker
19 hours ago - The employees affected by the move reportedly worked in trip-planning, reviews, experiences, operations and engineering, among other areas of the company. Salesforce is laying off more than 1,000 employees as it simultaneously hires staff to ...
SFGATE
sfgate.com › tech › article › salesforce-layoffs-san-francisco-ai-21031108.php
Salesforce lays off more than 250 in San Francisco as CEO hypes up AI
September 4, 2025 - Salesforce is laying off 262 workers from its San Francisco headquarters, it revealed Tuesday — a cut that comes as CEO Marc Benioff talks up artificial intelligence as an “exciting” labor replacement.
The Financial Express
financialexpress.com › business news › life › technology
‘I've reduced staff from 9,000 to 5,000 because…’: Salesforce CEO Marc Benioff justifies why his company cut 4,000 jobs - Technology News | The Financial Express
September 2, 2025 - Salesforce has laid off 4,000 customer support employees as artificial intelligence takes on a growing share of its service operations.
Stlawyers
stlawyers.ca › blog-news › salesforce-trims-workforce-700-employee-layoff-streamlining
Salesforce Trims Workforce: 700 Employees Cut Amid ...
Stay informed with Samfiru Tumarkin LLP's latest on employment law, disability & personal injury: media interviews, releases, and legal wins.
Reddit
reddit.com › r/technology › salesforce ceo confirms 4,000 layoffs ‘because i need less heads' with ai
r/technology on Reddit: Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
September 3, 2025 - Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
Newsweek
newsweek.com › salesforce-layoffs-artificial-intelligence-ai-restructuring-2026642
Salesforce Laying Off 1,000 Employees in AI-Driven Restructuring - Newsweek
February 5, 2025 - This comes on the heels of a December ... Entrepreneur notes, including 7,000 cuts in 2023 representing around 10 percent of the company's workforce and another 1,000 laid off across the next year....
LinkedIn
linkedin.com › posts › johnghiorso_the-salesforce-layoffs-are-only-half-the-activity-7292593631788441600-GNrm
The Salesforce layoffs are only half the story. They're ...
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