NBC Bay Area
nbcbayarea.com › news › local › salesforce-layoffs-artificial-intelligence › 3941975
Salesforce CEO confirms 4,000 job cuts 'because I need less heads' with AI
September 3, 2025 - #New: Salesforce confirms 4,000 layoffs because AI means they need fewer people.$CRM— scott budman (@scottbudman) September 2, 2025
Salesforce Ben
salesforceben.com › home › is ai an excuse? why salesforce’s layoffs tell a bigger picture
Is AI an Excuse? Why Salesforce's Layoffs Tell a Bigger Picture | Salesforce Ben
September 24, 2025 - In Salesforce’s FY25 Q4 report, they reported a restructuring budget of $298M; in FY24 Q4 it was $173M, and in FY24 Q1, it was a staggering $711M. This does coincide with major layoffs – in February 2025, Salesforce laid off over 1,000 workers ...
Videos
03:59
Are Salesforce Jobs Really Dying in 2025? The Truth About Layoffs, ...
29:33
Salesforce Layoffs 2025 | What You Must Do, Now! - YouTube
03:08
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' ...
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' ...
17:35
12,000 Tech Workers Are Fired From Salesforce as Job Market COLLAPSES ...
The Economic Times
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: Tech majors start sacking staff before holidays - here are the departments affected - The Economic Times
November 12, 2025 - Tech layoffs 2025 before Christmas: As the holiday season nears, tech giants Salesforce and Oracle are implementing significant job cuts, impacting thousands. Salesforce is reducing its customer support team by nearly half, citing AI efficiencies. ...
Salesforce layoffs (Feb ‘25)
Hire 1,000 sales people. Fire 1,000 people. More on reddit.com
125
113
February 9, 2025Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
The end part of the article is interesting. Analyst Ed Zitron said AI is being blamed by tech companies that over hired during the pandemic. The companies are now looking to lure investors by claiming to be more efficient, Zitron said. More on reddit.com
80
341
September 4, 2025Salesforce layoffs in San Francisco confirmed
Why hasn't AI replaced CEOs? Hmmm.... More on reddit.com
48
288
September 4, 2025Salesforce CEO confirms 4,000 layoffs ‘because I need less heads’ with AI
Looking on the message boards, it's just the normal "churn to look relevant" Silicon Valley stuff. "Like, everybody's totally doing it! Oh my gah!" I.E. "I'm not sure there's an AI strategy, but if we talk about AI and fire enough people, it'll look like we know what we're doing in the c suite!" More on reddit.com
115
623
September 3, 2025CNBC
cnbc.com › 2025 › 12 › 21 › ai-job-cuts-amazon-microsoft-and-more-cite-ai-for-2025-layoffs.html
AI was behind over 50,000 layoffs in 2025 — here are the top firms to cite it for job cuts
2 days ago - Artificial intelligence was responsible for almost 55,000 layoffs in the U.S. in 2025, per consulting firm Challenger, Gray & Christmas. Major firms including Amazon and Salesforce cut thousands of roles and cited AI as a factor.
Times of India
timesofindia.indiatimes.com › news › technology news › tech news
After laying off 4,000 employees and automating with AI agents, Salesforce executives admit: We were more confident about…. - The Times of India
1 day ago - Vivint worked with Salesforce to implement "deterministic triggers" to ensure consistent survey delivery.Another challenge emerged in what executive Phil Mui described as AI "drift" in an October blog post. When users ask irrelevant questions, AI agents lose focus on their primary objectives. For instance, a chatbot designed to guide form completion may become distracted when customers ask unrelated questions. Biggest Tech Layoffs of 2025: Job Cuts at TCS, Intel, Microsoft, Google and more
LinkedIn
linkedin.com › pulse › salesforce-layoffs-ai-driven-workforce-shift-2025-stefan-boehmer-oylfc
Salesforce Layoffs and the AI-Driven Workforce Shift (2025)
We cannot provide a description for this page right now
Salesforce Ben
salesforceben.com › home › how bad were tech layoffs in 2025 (and what can we expect next year)?
How Bad Were Tech Layoffs in 2025 (And What Can We Expect Next Year)? | Salesforce Ben
1 week ago - READ MORE: AI in Salesforce: Evolve or Be Replaced · As of the time of writing, just under 123,000 tech employees across 257 companies were laid off in 2025, across some of the biggest names in tech, including IBM, Amazon, Microsoft, and Meta.
Medium
medium.com › predict › the-automation-cliff-why-salesforces-ai-layoffs-signal-the-end-of-safe-jobs-22695de1508e
The Automation Cliff: Why Salesforce’s AI Layoffs Signal the End of “Safe” Jobs | by iswarya writes | Predict | Oct, 2025 | Medium
October 13, 2025 - When Salesforce CEO Marc Benioff announced the company was cutting 4,000 jobs, most people assumed it was the usual corporate restructuring. But this time, something was different.
Salesforce Ben
salesforceben.com › home › salesforce lays off 350+ employees across san francisco, washington state, and ireland
Salesforce Lays Off 350+ Employees Across San Francisco, Washington State, and Ireland | Salesforce Ben
September 5, 2025 - Instead, a Salesforce spokesperson ... be laid off on or around Tuesday, and they will officially leave the company around November 3, 2025....
CNBC
cnbc.com › 2025 › 09 › 02 › salesforce-ceo-confirms-4000-layoffs-because-i-need-less-heads-with-ai.html
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
September 2, 2025 - 22, 2025. ... Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount.
Al Jazeera
aljazeera.com › economy › business and economy
Salesforce lays off thousands despite strong earnings report | Business and Economy News | Al Jazeera
Published On 3 Sep 20253 Sep 2025 · Click here to share on social media · Share · Save · Salesforce has slashed another 4,000 jobs from its customer support workforce as the tech giant doubles down on artificial intelligence, even as the ...
Published September 4, 2025
African Supernova
africansupernova.com › salesforce-layoffs-in-2025
Salesforce Layoffs in 2025: Inside the Latest Restructuring and AI Shift - African Supernova
March 18, 2025 - We continually update this article ... restructuring efforts. March 4, 2025: Salesforce announces the layoff of approximately 3,000 employees (about 6% of its global workforce), primarily affecting sales and customer success ...
NDTV
ndtv.com › home › feature › salesforce lays off 4,000 employees, ceo marc benioff explains why: "i needed fewer heads"
Salesforce Lays Off 4,000 Employees, CEO Marc Benioff Explains Why: "I Needed Fewer Heads"
September 3, 2025 - ShowQuick Read · Summary is AI-generated, newsroom-reviewed · Salesforce cut 4,000 customer support jobs, reducing staff from 9,000 to 5,000 employees · CEO Marc Benioff linked layoffs to AI automating routine customer interactions ·
Salesforce Ben
salesforceben.com › home › salesforce lays off over 1000 workers to make room for ai-focused roles
Salesforce Lays Off Over 1000 Workers to Make Room for AI-Focused Roles | Salesforce Ben
February 5, 2025 - Salesforce layoffs in 2025 impact over 1000 employees as the company restructures and prioritizes its AI initiative, Agentforce.
CRN
crn.com › news › cloud › 2025 › salesforce-cuts-include-managers-directors-sales-marketers
Salesforce Layoffs Include Managers, Directors, Sales, Marketers
Salesforce isn’t alone in cutting headcount early in 2025 and as vendors chase emerging opportunities in AI. Workday, Citrix parent Cloud Software Group, SADA and Okta are among the technology vendors and solution providers to announce layoffs so far this year.
DEV Community
dev.to › logicverse_2025 › salesforces-ai-push-faces-trust-questions-after-4000-employee-layoff-84p
Salesforce’s AI Push Faces Trust Questions After 4,000-Employee Layoff - DEV Community
4 days ago - Salesforce’s recent move to cut roughly 4,000 jobs has intensified scrutiny around its aggressive push into artificial intelligence. The layoffs come at a time when the company is publicly championing AI-driven productivity, efficiency, and ...
Reddit
reddit.com › r/salesforce › salesforce layoffs (feb ‘25)
r/salesforce on Reddit: Salesforce layoffs (Feb ‘25)
February 9, 2025 -
(Flagged as career question, but it would be a very broad one)
Is anyone else beginning to feel rather uneasy about the future of the core platform?
I have no issue with AgentForce at all, and wish Salesforce all the luck with it (I can’t use it for regulatory reasons RN) But the messaging around hiring 1,000 new AI people and cutting ‘legacy’ people at the same time isn’t great.
https://www.sfchronicle.com/bayarea/article/salesforce-layoffs-20151757.php
A less pessimistic view is that maybe Salesforce is just spreading roles globally, and it makes sense to have fewer Bay Area salaries
Top answer 1 of 5
69
Hire 1,000 sales people. Fire 1,000 people.
2 of 5
64
I am not sure why we freak out every February when Salesforce does layoffs. Salesforce is a major corporation operating on a Fiscal year that ends at the end of January. They have over 70k employees. They operated on strategic missions with thorough KPIs. Why are you surprised that strategies change and bottom performers are identified and both of these things lead to ONLY a ~1.5% reduction in workforce. Top it off with their goals to reduce their biggest expense - employees - combined with recent investments in employing in currently cheaper markets like the Philippines, and this is a natural situation. Don't make this what it's not - a sign of issues. This is how they have worked for the entire decade+ I've been involved in the ecosystem. It hurts that people lose their jobs, but this is a natural cycle for any large corporation.
The Economic Times
economictimes.indiatimes.com › business news › news › trending
Report claims Salesforce execs admit trust issues with LLM models; the company clarifies LLMs can provide trusted outcomes when connected with accurate data - The Economic Times
1 day ago - In a report by The Information, Salesforce executives have admitted that confidence in Large Language Models has dropped. Salesforce is now prioritising predictable automation. This shift follows reports of job cuts after AI agent deployment. The company, however, clarified that LLMs are amazing, but they need accurate data, business logic, and governance to turn the raw intelligence into enterprise-grade reliability.
Business Insider
businessinsider.com › business insider › tech › ai › marc benioff says salesforce has cut 4,000 roles in support because of ai agents
Marc Benioff Says Salesforce Has Cut 4,000 Roles Because of AI Agents - Business Insider
September 3, 2025 - Marc Benioff said that AI agents had helped cut Salesforce's support head count by nearly half. NICHOLAS KAMM/AFP via Getty Images · 2025-09-01T05:45:06.571Z · Share · Facebook Email X LinkedIn Reddit Bluesky WhatsApp Copy link Impact Link Save Saved Read in app ·