Hi people, I'm a sad owner of a Samsung QN90A and like all its owners I can't use bluetooth headphones and similar things AT ALL.

As you can also read here https://eu.community.samsung.com/t5/tv/50-quot-qn90a-firmware-update-broke-bluetooth-transmitter/td-p/6586784 the Bluetooth is broken since a late 2022 update, on many models and has never been fixed since.

Please share the news, Samsung needs to be held accountable and fix the issue. With their system that forces updates even to people that have the automatic ones disabled, they must not do this shit.

LATEST EDIT AND UPDATE: the software update below did nothing to the Bluetooth problem. Samsung come on, wake up!

Unbelievable update: I just checked on the website and as you can see the latest version is still 2130.8:

https://www.samsung.com/it/support/model/QE55QN90AATXZT/#downloads

But I turned the TV on and:

https://ibb.co/chfzCw5

Last check for an update YESTERDAY August 7th, then I wrote many posts online about the Bluetooth problem and now an update (2141) available OTA on the TV itself. Talk about coincidences...

I'll be able to check if the Bluetooth problem has been solved only in about 10 hours, but this is a great start. Cheers!

Hi everyone,

I have a Samsung SmartTV (7 Series) which unfortunately doesn’t support bluetooth, meaning I can’t link my Bose NC700 wireless headphones with it.

What would be the best way to get around that except getting another TV?

Apparently there are Headset for TV like Sennheiser RS 175 that connects through the optical port and provides a pretty good audio quality.

But because I already have my Bose headphones, maybe it would be preferable to buy a bluetooth transmitter.

I guess an Apple TV + would do the trick too, I heard that it’s pretty good for bluetooth connection.

Honestly I’m quite lost, I’d appreciate your help and input! :-)

Thanks for reading, have a nice day.

Hey there,

so yesterday I was shocked that I wasn't able to connect my XM4 headphone to my Samsung TV anymore. I searched the internet for a solution and found out, that I am not the only one facing the same issue:

https://us.community.samsung.com/t5/QLED-and-The-Frame/Samsung-TV-Q70A-Bluetooth-pairing-crash-with-sony-headset-wh/td-p/2459888

Factory reset of both devices didn't work and changing settings on the Sony mobile app had no effect. My Sony app setting is priorizing a stable connection instead of sound quality, but that didn't help. There was nothing I could do to make my XM4 working on my Samsung TV.

So I tried something that noone would probably normally to. I paired my old EP650 bluetooth headphone with my TV and while being connected to it I connected my XM4 to my TV, accepting the notification message that popped up, that says the bluetooth device is going to change. After this direct switch from my old headphones to the XM4 the problem was gone.

Shutdown my XM4 reconnected again > no crash while pairing Shutdown my TV and reconnected my XM4 > no crash while pairing

I hope this solution will work for other people too.

EDIT:

Here is a better solution OkSam pointed out here in the comments (disable hfp support for bluetooth):

1. Download Samsung remote app from your app store

2. connect your smartphone and tv into the same wlan

3. enter mute 1 + 1 + 9 to enter the service menu

4. enter 1+2+3+4 to get into the submenu

5. FMS > MRT Option > set com.samsung/featureconf/bluetooth.hfp_support to false

6. Enjoy