Try opening the web player in a private/incognito window. Some shared or public networks (ex. schools/work/office) restrict access to certain services. You can contact those responsible for managing the network for more information.

October 20, 2024 - In case anyone also has the problem with web browser not loading on open.spotify.com after login, I found the solution: It has nothing to do with my Windows N Version (but if you do, make sure to install media pack). The problem was that I blocked the following URL: spclient.wg.spotify.com Apparently spotify web browser now relies on it, so if you block in your hosts file, pihole, firewall or whatever this is the reason your spotify web player is not loading.

October 23, 2025 - We've received reports from users that Your Library doesn't load. An error message appears: "Something went wrong - Try reloading Your Library"

Note: If you spend more than 14 days abroad, you won’t be able to play anything. To continue using your account, you need to change your account settings. ... See Can’t hear Spotify. See Listen offline. See Local files. ... See if the issue happens on a different device, or when using the web player...

November 21, 2023 - JavaScript is disabled in your browser · Please enable JavaScript to proceed · A required part of this site couldn’t load. This may be due to a browser extension, network issues, or browser settings. Please check your connection, disable any ad blockers, or try using a different browser

September 18, 2025 - This process acts as a clean reinstall for your browser's temporary data, often fixing various website problems, including those with Spotify Web Player. Clearing cache can also help solve issues with Crunchyroll not working.

September 16, 2025 - If you travel to another country or region, you can try to change the location and use a VPN to fix Spotify Web Player not working issue. Please go to the Spotify Web Player page based on your location. Then replace the country at the end of the URL with your current region or country.

July 31, 2025 - The Spotify web player should start playing like normal again. If it’s still not working, try listening on the desktop app instead.

1 day ago - Real-time problems and status for Spotify. Is the service down or not working properly? Can't listen to music streams? Here you see what is going on.

January 7, 2025 - On another note, we suggest checking your firewall and making sure Spotify is set as an exception. If those don't do the trick, we'd like to know if this started happening after a specific event. Keep us posted. ... Help others find this answer and click "Accept as Solution". If you appreciate my answer, maybe give me a Like. “Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp ... The Webplayer works again with another Network.

March 11, 2024 - Log in to your Spotify account. Check if the Web Player is now working correctly. If you encounter the "playback of protected content is not enabled" error message or similar issues on the Spotify Web Player, it might be due to missing plugins or settings in your browser.

October 30, 2024 - You can try the following troubleshooting: Try clearing your browser cache and cookies and check if there are any available updates. You can find the relevant steps for your browser on the browser help page.

Spotify not playing · Why has the app changed? Spotify is offline · Cant hear any sound on Spotify · Missing music or podcasts · Spotify web player help · Ongoing issues · Faulty or inaccurate metadata · Checking your Spotify app version · Contact us ·

March 8, 2019 - Note: I'm not a Spotify employee. ... Hi Bittencourt and thanks for your answer that unfortunately didn't solve the problem. I tried to switch between mobile app (Samsung S7 Edge) and the Spotify desktop app; in both "Connect to a device" was perfectly working except the web player.

December 20, 2024 - Make sure you have added Spotify to your list of trusted sites and disabled any ad or pop-up blockers. Account issues - If you are not logged into your Spotify account or your account is not active, the web player may not work properly.

October 15, 2025 - If you do not restart or shut down your device often, restart it. A quick reboot will instantly free up a lot of your device’s cache memory and allow it to run better. That, in turn, should also allow you to run Spotify Web Player without encountering any issues. Disable your VPN: VPNs can interfere with your browsing experience, as some servers can be pretty slow. This, in turn, prevents the Spotify web player from working at times.

August 22, 2025 - If you’re logged into too many devices, the Spotify web player sometimes gets weird. I’ve had it silently refuse to play anything unless I went to my account page and signed out of other sessions. Head to Spotify’s account settings in a desktop browser, look for “Sign out everywhere,” and do it. Then log in fresh in your current Spotify browser window. This usually fixes that odd limbo where nothing works, and you don’t get any message about what’s wrong.

June 20, 2024 - If Spotify is available in your location but you're having troubles getting the Web Player to load, here are some things that you can try: A different browser or an incognito/private window.

May 4, 2025 - Hey there @fd121, Thanks for reaching out on the Community! We had a look in to this and we can see that few users recently reported issues with the Web Player. However, our tech folks has since made some tweaks backstage, so everything should be up and running again.