June 15, 2025 - Originally posted by cSg|mc-Hotsauce: ... the 2 weeks of ownership. Yes, but from this policy the 2 weeks started from 12 june 2025 right? Refunds on Titles Purchased Prior to Release Date When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date...

July 29, 2025 - Steam has a fair and transparent refund policy, but you need to follow a set of rules and steps. Here's how you can get a refund from Steam.

September 23, 2023 - I've never had a refund request denied by steam no matter the playtime when theres been a reason. Definitely what has made me stick to PC in general ... Was able to get a refund on PlayStation, surprising I know! Just requested a refund and said it was a faulty product and had a lil chat with a support guy ... It’s good to see how far they’ve come on this. I remember I bought the Witcher 3 shortly before the refund policy came into effect.

April 24, 2024 - It seems this policy update has been put in-place to close a potential loophole that allows people to play an Early Access game as much as possible and still be eligible for a refund. The change to the Steam policy does not apply to beta testing, and the 14-day period for game’s pre-purchased “will not start until the release date.” It seems the main difference with this update, then, is you can only refund an Early Access game that’s not been played for more than two hours.

April 24, 2024 - Valve has updated Steam's refund policy so that it covers titles that offer 'Advanced Access.' The tweak means any playtime amassed prior to a title's official release will now count towards the Steam refund period.

April 26, 2024 - Steam’s refund policy remains as pro-consumer as ever. You can still refund any game if you’ve played for fewer than two hours, within 14 days of purchase. Most of the rules for early access are unchanged, too, except your pre-release playtime is taken into account.

April 24, 2024 - Valve has updated its refund policy for early and advanced access games on Steam, so here’s why you should monitor your playtime before issuing a refund.

January 4, 2025 - You cannot return a game bought on a third-party platform, with only the code entered on Steam. You cannot return a game obtained for free through a promotion. You cannot get a refund for a game if you have a VAC ban in this particular game.

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We will use the same means of payment ... the refund. If the purchase was made from a Steam Wallet, we will reimburse only to that Steam Wallet. In any event, you will not incur any fees as a result of such reimbursement.

The standard 14-day refund period also applies and will not start until the release date. https://help.steampowered.com/en/faqs/view/453F-5C96-EAC2-9145 ... Under your purchases go to "I have a question about this purchase", and explain the ...

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com. ... © 2025 Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds | Cookies

March 24, 2025 - Updated March 24, 2025 · Threads · Bluesky · Reddit · Social Share · Facebook LinkedIn Pinterest Flipboard Twitter · Copied · Error! Copy Link · https://www.pcmag.com/how-to/return-refund-game-on-steam Email Comments · (Credit: Postmodern Studio / Shutterstock) For a long time, the biggest platform for PC gaming didn't have a refund policy.

© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds

© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds

© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds

Answer (1 of 4): You can try I got a few refunds for over 2 hours, but there's also a time limit I think for how long you've owned it. Course if you got 3 hours I'd be surprised if they refund it. Refund away your their customer fuck these valve ass kissers who frown on other gamers. Also leave a...

January 3, 2025 - Jan 3, 2025 · #2 · From Steam Support: You can submit any number of refund requests for eligible purchases. If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature. Please review our Refund Policy for more information.

Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.