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Steam
store.steampowered.com › steam_refunds
Steam Refunds
Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.
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Reddit
reddit.com › r/paydaytheheist › steam approved my refund request at 16 hours played. even if you have more than 2 hours played, write out your reasoning and they'll consider it.
r/paydaytheheist on Reddit: Steam approved my refund request at 16 hours played. Even if you have more than 2 hours played, write out your reasoning and they'll consider it.
September 23, 2023 - I know this is old but I just want to mention how Sony set up their terms to literally deny any and all refund requests lmao if you “download” anything you’ve purchased it’s automatically ineligible for a refund lol like how tf are you supposed to know if the game works or not without downloading it 🤣 so the only way you can get a refund is by requesting after purchasing it and never downloading or playing it lol just saying it’s refreshing to see companies like steam not be so scummy
Discussions

Navigating Steam's Refund Process: How to Return Steam Games
Steam, developed by Valve Corporation, is a popular digital distribution platform for games, software, and other content. With millions of users worldwide, Steam offers a vast library of games, from indie titles to AAA blockbusters. However, sometimes you might purchase a game and realize it’s ... More on blog.acer.com
🌐 blog.acer.com
May 16, 2024
Steam approved my refund request at 16 hours played. Even if you have more than 2 hours played, write out your reasoning and they'll consider it.
Meanwhile on xbox you opened the game therefore you are not eligble lmao More on reddit.com
🌐 r/paydaytheheist
226
1297
September 23, 2023
So steam's refund policy is not to test games, and can result in them blocking refund requests
You should probably do a bit more research on games before you buy them. It most definitely is not the intent of the refund process, and it really shouldn't be shocking they'd block you if you overuse it. More on reddit.com
🌐 r/Steam
42
0
June 14, 2024
Steam will almost never refuse a refund as long as it's refunded into your steam wallet, not your card

Do that too much and you'll lose the right to refund. I refunded a fair few games in the same month and got a warning email advising me not to refund so much, or risk losing the ability.

More on reddit.com
🌐 r/Steam
282
2129
September 22, 2016
People also ask

How much would I take if I chose steam wallet option?
You'd get a full refund, just like you would if you had the money go back to your bank account. The only difference is that it's going to your Steam Wallet instead.
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wikihow.com
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
So if I were to buy a game but not download it, will it be able to be refunded after the 14-day period?
It's possible! It's best to ask for a refund before the 14-day period is up, but Steam Support handles refunds on a case-by-case basis. If you explain the reason behind your request for a refund, they may still give it to you.
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wikihow.com
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
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Steam Support
help.steampowered.com › en › faqs › view › 5FDE-BA65-ACCE-A411
Steam Support :: Common Refund Questions
VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement
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PC Gamer
pcgamer.com › software › platforms
New Steam refund policy can be used "for any reason" | PC Gamer
June 2, 2015 - The only conditions, generally speaking, is that the refund request must be made within two weeks of the original purchase, and the content in question must have less than two hours of playtime.
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Quora
quora.com › How-do-I-get-a-refund-on-Steam-if-the-game-is-like-5-6-months-old
How to get a refund on Steam if the game is like 5-6 months old - Quora
Do you mean it was released 5–6 months ago or that you bought it 5–6 months ago? > The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software ...
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Steam Support
help.steampowered.com › en › faqs › view › 2C02-3563-B72F-F117
Steam Support :: Steam Gifts
© Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds
Find elsewhere
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Steam
help.steampowered.com › en
Steam Support
Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.
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Steam Support
help.steampowered.com › en › faqs › view › 784C-923B-A4A1-C825
Steam Support :: How To Request A Refund
VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement
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Vocal Media
vocal.media › gamers › how-to-refund-a-game-on-steam
How to Refund a Game on Steam | Gamers
Pre-Purchased Games: Refunds are ... the total playtime of all games in the bundle must be less than two hours. ... Log into your Steam account....
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Wikihow
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
November 14, 2025 - For example, say you bought Fallout 4, and then it went on sale a few days later at 60% off. As long as you meet the standard 14-day, 2-hour requirements, Steam will refund you so you can re-purchase the game at a discount.
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Pocket-lint
pocket-lint.com › home › games › gaming guides › how to get a refund on steam games: tips to get your money back
How to get a refund on Steam games: Tips to get your money back
February 27, 2024 - So, if you bought a game right before a Steam sale, without realising that was about to happen, and now the game's significantly discounted, you can still get a refund. As long as you meet the usual requirements, Valve says that you can request a refund for the full price of the game that you purchased and then buy it again at the discounted price, but it cautions that approved refunds "may take up to 7 days to process".
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PCMAG
pcmag.com › home › how-to › games › pc games
How to Refund a Game on Steam | PCMag
March 24, 2025 - You can request refunds on in-game purchases or subscriptions, typically within 48 hours of purchase. Such refunds are on a case-by-case basis. Note that Valve-developed Steam games will offer refunds within 48 hours of purchase, but other ...
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Legal Hub
legal.epicgames.com › en-US › store › refund-policy
Epic Games Store Refund Policy - Epic Games
Welcome to the Epic Games Store Refund Policy. Find out what you can refund, when you can refund and how to begin the refund process.
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TheGamer
thegamer.com › home › industry › industry features › steam’s refund policy change won’t affect you unless you’re a lowlife
Steam’s Refund Policy Change, Explained
April 26, 2024 - Before now, any playtime before a game’s release wasn’t counted towards your two-hour refund limit. This statement from Steam basically means that you can’t put 500 hours into a game’s early access period and immediately refund it upon ...
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IONOS
ionos.com › digital guide › online marketing › social media › steam refund
Steam: How to get a refund on the video game platform - IONOS
January 13, 2023 - In this case, Steam offers a refund option that lets you claim your money back. The Steam refund basically applies to most games and software applications, as long as the request is made within two weeks of the purchase date.
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Steam
store.steampowered.com › hardware_order_terms
Hardware Refund Policy
For Valve Index, Steam Deck and ... of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased....
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Steam
store.steampowered.com › news › app › 593110 › view › 4195741362094579140
Steam News - Steam Refund Policy Update - Steam News
May 7, 2024 - Today we have updated a portion of our Refund Policy regarding pre-purchased titles. This change covers titles that are in pre-purchase and offer “Advanced Access”. Playtime acquired during the Advanced Access period will now count towards the Steam refund period.
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Acer Corner
blog.acer.com › home › english › gaming
Navigating Steam's Refund Process: How to Return Steam Games - Acer Corner
May 16, 2024 - Steam, developed by Valve Corporation, is a popular digital distribution platform for games, software, and other content. With millions of users worldwide, Steam offers a vast library of games, from indie titles to AAA blockbusters. However, sometimes you might purchase a game and realize it’s not what you expected.
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Quora
quora.com › Can-I-still-get-a-refund-for-Steam-if-I-had-3-hours-of-playtime
Can I still get a refund for Steam if I had 3 hours of playtime? - Quora
Answer (1 of 10): You might be able to, I had a scenario where I had just under 2 hours but it had been 3 weeks since I bought the game (Rules state it has to be within a 2 week period to be eligible for a refund) I wrote a formal request for ...
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Evonygalore
evonygalore.co.uk › how-to-refund-a-game-on-steam
How to Refund a Game on Steam | EvonyGalore
Discover EvonyGalore’s latest guides, strategies, and tips to master Evony. Simplify complex gameplay, grow faster, and dominate with expert insights.