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T-Mobile Prepaid
prepaid.t-mobile.com › contact-us
T-Mobile Prepaid
T-Mobile prepaid customers on a capable device; no action required. ... Scam Shield Un-carrier benefits with Scam ID and Scam Block services and free incoming Caller ID. Scam ID identifies bad actors and shows as Scam Likely on devices, but it doesn't show blocked or unknown caller details. All calls from identified scammers (such as Scam Likely numbers) are blocked in the network and disconnected before your phone ...
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T-Mobile
t-mobile.com › contact-us
Contact Us | T-Mobile
Customer Care Representatives are available daily from 4 a.m. to 9 p.m. Pacific Time. ... Just dial the short-code below as if you were making a phone call, hit "Send," and we’ll give you the info you need.
Discussions

New Prepaid Customer & Issues Registering on T-Mobile Website
Welcome to Rebellion! More on reddit.com
🌐 r/tmobile
6
4
May 31, 2018
Customer Service
611 from your T-Mobile phone. Also it isn't 8897, it is 8997 More on reddit.com
🌐 r/tmobile
4
0
April 26, 2025
Ex-T-Mobile Rep's Advice: When Not to Call Customer Service
Yea that happened yesterday, a customer came in and ended up having to call care. They then walked up to us and said.."ummm its a 30 min wait" So my co-worker goes..."yes its saturday afternoon..everyone is home and probably calling in about something". The funny thing is I would imagine 80-90% of calls to t-mobile care have nothing to do with t-mobile, just like how people come into the stores with issues that have nothing to do with us. More on reddit.com
🌐 r/tmobile
46
94
August 16, 2024
Ridiculous charges! Anyone have contact info for T-Mobile *US-based* customer service?
Not touching the rest of the post but I'll never tire of people thinking being with a company for any period of time means anything. More on reddit.com
🌐 r/tmobile
13
0
July 16, 2024
People also ask

How do I block a scam call? I’m a · T-Mobile · prepaid customer.
To turn on Scam Block, dial #662# from your · T-Mobile · phone. To turn it off, dial #632#. To check whether Scam Block is on or off, dial #787#.
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prepaid.t-mobile.com
prepaid.t-mobile.com
Prepaid Phone Plans, Hotspot Plans, Smartphones & More | T-Mobile ...
How do I activate a · T-Mobile · Prepaid SIM card?
For detail step by step click here: · https://www. · t-mobile · .com/support/devices/sim-esim
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prepaid.t-mobile.com
prepaid.t-mobile.com
Prepaid Phone Plans, Hotspot Plans, Smartphones & More | T-Mobile ...
Can I bring my own phone to use with · T-Mobile · Prepaid?
Yes, devices must be unlocked by the original carrier or OEM and be compatible with the network for them to be used on · T-Mobile · 's network. Some · services may not be available or may require additional set up to function properly. More info here: https://prepaid. · t-mobile · .com/bring-your-own-device
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prepaid.t-mobile.com
prepaid.t-mobile.com
Prepaid Phone Plans, Hotspot Plans, Smartphones & More | T-Mobile ...
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T-Mobile
t-mobile.com › support › account › refill-your-prepaid-account
Refill your prepaid account | T-Mobile Support
Pay using the IVR: Dial ​*ADD from your T-Mobile device or call 1-877-720-5195. Support of a Care expert will result in a $5 payment support charge. Renewal amount: The minimum amount required to have in your account or set up for auto refill ...
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T-Mobile
t-mobile.com › customers › customer-care
Team of Experts: Best-In-Class, Personalized Support | T-Mobile
If you are calling our customer support team from a phone other than your · T-Mobile phone, call our toll-free number (1-800-937-8997) and enter your
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T-Mobile Prepaid
prepaid.t-mobile.com
Prepaid Phone Plans, Hotspot Plans, Smartphones & More | T-Mobile Prepaid
To turn it off, dial #632#. To check whether Scam Block is on or off, dial #787#. New and existing accounts on Starter, Unlimited or Unlimited Plus Monthly prepaid voice plans can rest assured that the price of talk, text and data won’t change for at least 5 years as long as you are on Starter ...
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T-Mobile
t-mobile.com
T-Mobile® Official Site | Best 5G Network & Unlimited Data Plans
New financed smartphone, qualifying credit, trade-in an eligible phone in good condition & port-in from eligible postpaid carrier (AT&T, Verizon, Spectrum, Claro, Liberty, Xfinity, UScellular, Cox, Carolina Wireless, or C Spire), and qualifying service required. Carrier's Early Termination Fee and remaining device balance, including lease purchase option, up to $800, paid via virtual prepaid Mastercard® (no cash access & expires in 6 months) typically within 15 days.
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T-Mobile Prepaid
prepaid.t-mobile.com › bring-your-own-phone
Bring Your Phone to T-Mobile Prepaid In a Few Easy Steps
Each carrier has different polices for unlocking phones. More than likely, your phone will need to be paid off. You also might need to call your current carrier’s customers service line, visit their website, or go to a retail store to request an unlock.
Find elsewhere
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T-Mobile Prepaid
prepaid.t-mobile.com › connect › bring-your-own-phone › imei-check
IMEI Check: Check Your Phone's Compatibility | Connect by T-Mobile
For the best experience, consider shopping for a new device or Contact Customer Care at 1-800-TMOBILE. ... Your device supports eSIM. Your device will work great on our network. ... T-Mobile network. ... T-Mobile network. ... T-Mobile SIM card you already have. ... Enter your phone’s EID number.
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Metro by T-Mobile
metrobyt-mobile.com
Metro by T-Mobile®: Prepaid Phone Plans, Devices & More
When you swap or if you cancel service, the countdown for your next deal restarts. Like everything else in this crazy world, these plan details could change. ... With virtual Mastercard after your 3rd month. With a new line on a qualifying plan when you bring your number. Get full terms · Your phone is $49.99 via instant discount at checkout plus any applicable sales tax and · ON US via $50 virtual prepaid Mastercard after your third month of service.
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T-Mobile
t-mobile.com › support › plans-features › prepaid-plans
Prepaid plans & services | T-Mobile Support
Pay off any outstanding device or service balances on account. Contact Us 1-855-478-2195 within 4 days after requesting a TPOP and be sure to have your TPOP and account number ready. ... International roaming and calling is available.
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T-Mobile
t-mobile.com › support › new-to-tmobile › promotional-cards-credits-and-rebates
Promotional cards, credits, and rebates | T-Mobile Support
For questions or issues with your Virtual Prepaid Mastercard, you can contact the Onbe Card Service Team online or by telephone at 1-800-439-9568. Go to the T-Mobile Redemption Center open the link in the text you receive.
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T-Mobile
t-mobile.com › support › plans-features › self-service-short-codes
Self-service & short codes | T-Mobile Support
In each country, a short code has a different service running on it, so a service that is supported on 55555 in the U.S.
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GetHuman
gethuman.com › all companies › t-mobile customer service › pre paid customer service phone number
T-Mobile Pre Paid Customer Service Phone Number 877-778-2106
October 24, 2025 - GetHuman researchers routinely call this T-Mobile phone number to document the phone system. Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at each prompt. For Prepaid Customer Service
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T-Mobile Prepaid
prepaid.t-mobile.com › prepaid-plans
Compare Our Best Prepaid Phone Plans | T-Mobile Prepaid
Compare T-Mobile's prepaid phone plans, including unlimited talk, text, and data all on our 5G network to find the best plan for you.
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Reddit
reddit.com › r/tmobile › new prepaid customer & issues registering on t-mobile website
r/tmobile on Reddit: New Prepaid Customer & Issues Registering on T-Mobile Website
May 31, 2018 -

Just recently switched to the $50 unlimited promo prepaid T-Mobile plan ported my number in. Tried to create account on T-Mobile iOS app, got error of “null” user. Tried to login on laptop I got a message that I needed to change my email because I had “skipped pin code verification”. I never was asked for or received any pin and I never received anything via text or email.

I was also getting this error sometimes: “You are not authorized to access this account. If you are the account owner, please dial 611 from your T-Mobile phone or 1-877-778-2106 from a non T-Mobile phone.“

Lady on the phone told me not to register through the app and to delete it, that it wouldn’t work right there’s a bug and/or issue with prepaid users to register on a laptop. They reset my account after 48hrs and I was ready to register again. I re-registered and am still getting the “You are not authorized” error again.

They are supposedly now wiping my email login again in 24-48hrs so I can try to register again. Any tips?

Also Wi-Fi calling won't turn on in any way shape or form for some reason as well (iPhone X).

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T-Mobile
t-mobile.com › t-mobile community › home & business internet › plans & features
Call Us at +1(866) 558- | T-Mobile Community
Is this the tfn of tmobile · Those numbers are not on T-Mobile's official Contact Us page so I am going to say, those are not T-Mobile numbers
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Metro by T-Mobile
metrobyt-mobile.com › contact-us
Contact Us: Customer Service & Support | Metro by T-Mobile
Call: 888-8-METRO-8 Call: *99 from your Metro® by T‑Mobile phone · Call: 1-800-316-2075 Or visit: https://fastclaim.com/metro/ ... T-Mobile Support for help with billing & payments, account management, plans & add ons, device help, and more! ... T‑Mobile Customer Relations P.O. Box 37380, ...
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T-Mobile
t-mobile.com › support › account › prepaid-suspend-cancel
Prepaid account suspend & cancellations | T-Mobile Support
Learn more about account suspensions ... Prepaid customers. ... Prepaid accounts will be automatically suspended if the account enters Not Paid status. You must refill your prepaid account to renew your service. Accounts in Not Paid status for more than 120 days may be cancelled and your mobile number will be ...
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T-Mobile
t-mobile.com › support › account › prepaid-self-service-options
Self-service options: Prepaid | T-Mobile Support
Learn about T-Mobile Prepaid self-service options to make payments, get usage balances, and more.