How do I talk to a representative from this bank?
I have been trying to open a new account with Truist and was blocked because I didn't properly answer the security questions to confirm my ID, not big deal right?
I called their customer service number (1 (844) 487-8478) and confirm my account details. The lady on the phone tells me that she needs to transfer me to the deposit monitoring department (800-448-5493) so I say yes.
When I was transferred, the lady on the phone unlocked my account after I submitted my ID. She did not ask me for my full SSN. She said I was good to continue setting up my account and ordering my debit card.
After I hung up the phone, I see that my Truist account is not unlocked. I then call back the (800-448-5493) number and it is a different lady. She asks me to provide her with my FULL SSN, full name, date of birth, and address to confirm this is my account. How come I can't just provide her with the last 4 digits and my truist account number?
Anyways, seems kinda fishy to me. Plus, when I google that number, it comes up as a scam. Does this sound legitmate to anybody? I am new to truist and this is just making me feel quite badly about it.
I called call 24 and it's saying that our 3rd stimulus will hit on march 17th!!! The nationwide phone number for the call 24 line is 800 226 5228
Hey all, Quick question: I got a call from a “senior banker” at Truist today and they wanted to talk to me about something. He didn’t specify what and just said “it’s not urgent but it is important.” I looked up the number and it’s a Truist in Va beach but they have never called me for any reason before in my life. Any ideas why? I’m just afraid it’s a scam of some sort….?
I just made a Truist account for the recent promo, but I can’t log in. I tried going through the chat robot, but she needs my account number, Wich I haven’t received. All I’ve got is some confirmation number and that one didn’t work. How do I get in touch with a real person