You can request an intercept from the tracking detail page when tracking your package, through your My Choice for Business® dashboard, or you can follow the steps below to request one from your shipping history. Please note: you must request an intercept prior to delivery.

You can intercept a previously shipped package that has not been delivered (that is, a package for which you have run End of Day and UPS has picked up) and provide subsequent delivery instructions for the package.

Note: A UPS intercept request can be canceled or changed before it’s been completed. Fees may apply for all types of requests, however, you’ll only be charged if the request is completed. Request the package be returned to you or redirect the package to another address. Redirect the package to another address. Reschedule the delivery for another day.

October 4, 2024 - For specific timelines, refer to the UPS Help Center. Q: What happens if my package is intercepted, but I no longer need it? A: Once a package has been successfully intercepted and rerouted, cancellation is not possible. You will need to address the package at its new destination, which may involve coordinating with the recipient or the location where it's been sent. Q: Can I intercept a package delivered to a neighbor’s address?

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If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days.

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Technician's Assistant: I understand you want to intercept a UPS package before it reaches its destination and have it returned to the sender. Could you please share if you have the tracking number for the package? Customer: Yes, it's #*****************1. Technician's Assistant: Thank you for providing the tracking number. Has the package already been shipped, or is it still awaiting pickup by UPS? Customer: Yes, the estimated delivery time is 12/8 or 12/9 2025.

October 4, 2024 - Alternatively, you can request an intercept by calling UPS customer service at 1-800-742-5877. Provide your tracking number and details of the interception request. Not all packages qualify for interception. Eligibility depends on factors like the shipping method, destination, and current status of the package. For instance, packages already delivered or those shipped via UPS SurePost or UPS Mail Innovations are typically ineligible.

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3 weeks ago - Reschedule the delivery for another day. Request the package be held for pickup by the recipient. Please note: A UPS intercept request can be canceled or changed before it’s been completed.

April 13, 2026 - Whether you need to reroute to a new address, reschedule delivery, send it back to yourself, or hold it for pickup at a UPS facility, knowing these options can save you significant time and potential headaches. This comprehensive guide will walk you through every intercept method available, current fees (including valuable small business rates), eligibility requirements, step-by-step instructions, and what to do when standard interception isn’t possible.

You can choose to return a package before we make the first delivery attempt through UPS Delivery Intercept. To get started, track the package, click ...

Visit the link provided at the end of this reply, scroll down to the "How to request a UPS delivery intercept" section. At the bottom of that section, select the "Login to get started" link and follow the prompts.

Answer (1 of 5): The answer for a UPS delivery is a qualified, yes. If you know the package is ‘out for delivery’ and need to get the package before it is delivered to the address on the label, you can: 1. Contact 1–800-PICKUPS (have the tracking number handy) and they will transfer you ...

March 29, 2007 - UPS (NYSE: UPS) today announced the launch of UPS Delivery Intercept, an automated service that gives customers ultimate flexibility and control by enabling shippers to intercept and reroute packages before theyre delivered.

1 week ago - You can intercept USPS and UPS packages that are still in transit and have not yet been delivered ✋ It costs $18.35 to intercept a USPS package, plus the cost of any additional postage, while intercepting a UPS package costs $18-$21 plus any additional postage.