UPS / Fedex Overnight Shipping?
UPS Overnight Air
Overnight shipping is never overnight
Why pay for Overnight Shipping if it doesn't get there overnight?
The clock starts when UPS receives the package, not when the label gets created. Possible it missed the truck and won't get picked up til the next day. Truthfully there's tons of possibilities as to why a delay could happen (weather, loaded on wrong truck etc). They really push us to get time commits off on time but with as many packages as we deal with (my hub doing 100k+ packages almost daily) sometimes things don't go perfectly. Hopefully the issue is resolved soon for you
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It's not often, but we use an overnight courier to mail physical items. Think paperwork, rollover checks, physical stock certificates. Honestly? Clients have piece of mind sending us a rollover check via UPS with a tracking number, over a regular USPS envelope. USPS service in our area is TERRIBLE.
However, our UPS rates are really expensive. A simple letter envelope is over $20. Over time, that adds up.
Do any of you have a solution for an overnight mailing? Something that is more cost effective? Is there a group discount, affinity code, or similar where we can leverage some economics of scale? Any best practices?
Thank you in advance.
Can someone help to explain to me why all my Overnight Air packages give an expected delivery for the 2nd day?
Like, straight off the bat, immediately after the package is processed and begins its movement, the expected delivery day they provide is the day AFTER the actual "next day".
I order weekly from a company in NY. Shipping to Maine. And every week on Mondays, they drop my package off to UPS around 3pm. It shows it is processed around 4pm. And around 5-7pm it shows it had departed the origin facility and is on the way. It arrives at my local hub by 7am -8am. But it sits until the following morning, then it goes out for delivery and arrives Wednesday evening around 5-6pm.
I asked UPS what the cutoff time for overnight Air is, and was told that if my package is accepted, processed by 7pm and is on the plane traveling that night, it would be delivered the next day, Tuesday. However, this is never the case. I get Wednesday evening as my delivery day. This is the general practice for these packages, I have been using this weekly service for just under a year now, and this is always the expected delivery day UPS overnight air provides. It makes no difference how early the package is dropped off, processed and its always in flight and on the way by 6pm Monday night. Its only traveling one State away too. It takes 36-48 hours for a Monday afternoon shipped Overnight Air package to be delivered.
I don't understand what is wrong. From what I am told by UPS, my package should absolutely be delivered on Tuesdays. I know weather can certainly be an issue, but like I mentioned, they give me a Wednesday expected delivery date right from the start. So even though it makes the plane Monday night, it gets put aside for Wednesday delivery. It cost me a little over $50.00 for this shipping.
Constantly paying the very high price for overnight shipping and it’s never delivered next day or even the day after. Is there a reason for this, is this seriously considered acceptable?