If the delay was weather related, no. If it was just normal operational f up, the store can submit a service refund request. Takes 5-10 business days and UPS directly mails you a check. Answer from thirdsin on reddit.com
UPS
ups.com › us › en › fragments › support-portal-fragments › refund-for-service-guarantee-ss
refund-for-service-guarantee-ss
You can request a refund by logging in to the UPS Billing Center:
UPS
ups.com › us › en › support › file-a-claim
File a Claim | UPS - United States
May 11, 2026 - Is your package missing or damaged? File a claim with UPS and our team will investigate your claim to see how we can make things right.
Next day AM delivery- delayed. What should I do for a refund?
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
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February 23, 2023Success with refunds?
Had them break a $1200 package of mine last year and it took a total of 2 months and 12+ hours of phone/hold time to get my money back because they purposefully make it difficult. They bounce you back and forth between their claims department and the firm that handles said claims. Neither are on the same page and say the other side is responsible for the next step. You have to hound them constantly. It's a huge headache, but if you keep at, it they'll give in. Good luck.
It took me a couple calls and it getting escalated high enough to start getting peoples direct line/extensions.
More on reddit.com 6
1
July 15, 2018How to get a refund when UPS loses my package
Please make sure to read the common questions. If you are posting tracking info don't include your tracking number as it contains personal information. https://www.reddit.com/r/UPS/about/sticky?num=1 I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
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November 19, 2022Any tips on refunds for not shipping by specific date
Depends, where you the shipper? ...the person that paid money directly to UPS? Or did you buy something and pay extra for 2 Day shipping?
UPS will only refund money to the person that actually paid UPS. If you're not that person, then you need to demand the refund from the seller.
More on reddit.com 6
1
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UPS
ups.com › us › en › shipping › international-shipping › tariffs › tariff-refunds
IEEPA Tariff Refund Request Process | UPS - United States
2 days ago - Here’s what you need to know about the timing, eligibility and process for IEEPA tariff refunds.
UPS
ups.com › no › en › support › shipping-support › legal-terms-conditions › ups-service-guarantee
UPS Money-Back Guarantee | UPS - Norway
This means that we will refund or credit you with the shipping charges (or the proportionate part if only some of the parcels in a shipment fail to meet the time limit) on request, where the money-back guarantee applies, if we deliver outside ...
UPS
ups.com › br › en › support › shipping-support › legal-terms-conditions › ups-service-guarantee
UPS Money Back Guarantee | UPS - Brazil
This means that we will refund or credit you with the shipping charges (or the proportionate part if only some of the packages in a shipment fail to meet the time limit) on request, where the money-back guarantee applies, if we deliver outside ...
Reddit
reddit.com › r/ups › next day am delivery- delayed. what should i do for a refund?
r/UPS on Reddit: Next day AM delivery- delayed. What should I do for a refund?
February 23, 2023 -
I was at a conference about 5 hrs from home and realized I left my wallet at home. My husband went to the UPS store (franchise) and paid for overnight 10am delivery. I see on day 2 at the conference(delivery day!) was delayed in the same town I was in.
I get up on day 3 and realize that it’s not on a truck by 9- I’m leaving at 1. It’s not gonna make it. I call customer service and just ask them to return to sender. They confirm it’s updated and I’m good.
While I’m on my way home I get a notification that it was delivered at the conference location. I had to have them FedEx it back to me overnight.
Is there any way I can get a refund? I’ve called the store and they refuse to answer me. I’ve stopped by multiple times and “a manager that isn’t here will call you.”
Top answer 1 of 6
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If the delay was weather related, no. If it was just normal operational f up, the store can submit a service refund request. Takes 5-10 business days and UPS directly mails you a check.
2 of 6
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Not enough info to have any idea whether you'd be eligible. Either way, it has to be through the franchised store, so you're stuck dealing with them.
UPS
ups.com › us › en › support › contact-us
Help and Support Center | UPS - United States
3 weeks ago - Get answers to all your questions using our virtual assistant, live chatting a representative or calling the UPS support line best suited for your issue.
CBS News
cbsnews.com › moneywatch › ups, fedex and dhl file for tariff refunds. what it means for consumers.
UPS, FedEx and DHL are seeking tariff refunds. Here's what it means for consumers. - CBS News
April 21, 2026 - CBP said it will deliver refunds to successful applicants within 60 to 90 days of claim approval. "UPS cannot issue IEEPA tariff refunds to payors until we receive the funds from CBP," UPS said in guidance on its website.
Cincinnati Enquirer
cincinnati.com › story › news › 2026 › 04 › 22 › tariff-refund-money-checks-prices-experts › 89730626007
Who gets tariff refund money? Will wee see lower prices? What experts say
April 22, 2026 - Companies, not individual shoppers, are eligible to file claims for the tariff refunds. FedEx, UPS, and Costco have stated they plan to pass savings on to their customers, but some experts say it is unlikely that most companies will lower prices for consumers.
WWD
wwd.com › sourcing journal › logistics
UPS, FedEx, DHL Set to Reimburse Customers as CBP Tariff Portal Goes Live
April 23, 2026 - UPS, FedEx and DHL are preparing to recoup tariff refunds for their customers after CBP launched a claims system for IEEPA duties.
Betachon
betachon.com › service-page › ups-refunds
UPS Refunds - Betachon Shipping Solutions
September 29, 2025 - UPS offers a money-back guarantee for its services. This means if your shipment doesn’t arrive by the guaranteed delivery time, you can apply for a refund of your shipping costs.
Call +1 888-486-9798
Address 9375 E Shea Blvd, 85260, Suite 100 Scottsdale
UPS
ups.com › us › en › support › shipping-support › view-void-shipments
Void a Shipment | UPS - United States
Log In to UPS.com and View Your Shipping History.
Facebook
facebook.com › groups › 1669649153282244 › posts › 4110872925826509
Did you get a refund from UPS?
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Business Insider
businessinsider.com › business insider › retail › how to get your piece of the tariff refunds from fedex, ups, and dhl
How FedEx, UPS, and DHL Plan to Return Tariff Refunds to Customers - Business Insider
May 12, 2026 - The three shipping companies said they would file for tariff refunds through the US Customs portal and repay customers for any applicable tariffs.
UPS
ups.com › track
Tracking | UPS - United States
April 27, 2026 - Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package.
USA Today
usatoday.com › story › money › 2026 › 04 › 30 › ups-fedex-returning-customers-tariff-refunds › 89881625007
FedEx and UPS say they will return tariff refunds to customers
May 1, 2026 - As first reported by Reuters, UPS CEO Carol Tome said in a post-earnings investor call that the company had collected about $5 billion in tariffs from its customers. Tome added that UPS would be issuing tariff refunds to its customers.
The Hill
thehill.com › homenews › nexstar_media_wire › 5855775-fedex-ups-say-they-will-give-tariff-refunds-to-customers-what-to-know
FedEx, UPS say they will give tariff refunds to customers: What to know
April 29, 2026 - On Wednesday, UPS confirmed the news to Nexstar, adding that the company will be working with U.S. Customs and Border Protection (CBP), which is now accepting refund requests via an online portal, to provide reimbursements.
Spectrum
spectrum.net › support › internet › returning-your-spectrum-equipment
Spectrum.net
Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.
UPS
ups.com › us › en › support › shipping-support › legal-terms-conditions › ups-service-guarantee
UPS Service Guarantee | UPS - United States
April 29, 2026 - Details on the UPS Service Guarantee and suspension of the Service Guarantee.