As a startup business owner, I strongly advise against using Vistaprint for any custom apparel, promotional materials, or business-related products. They don’t deliver the quality you expect, and what you get isn’t worth the money. I’ve experienced nothing but problems with every order, from poor print quality and misalignments to incorrect colors and design mistakes. Here’s my experience:

I’ve used Vistaprint for a few months now, ordering business cards, promotional items, and apparel, and every single order has had defects. Poor print quality, misalignments, incorrect colors, and other ridiculous mistakes with set designs. Each time I reached out for replacements, they’d send me more messed-up products. It’s a joke. They’ll promise you a fix, but it’s just another round of issues.

After getting fed up with the constant problems, I reached out for yet another replacement. The next day, I received an email from their “care” team. They decided to ban me—no forewarning, no chance to resolve anything. The only reason given was “you’ve had unusually high problems,” and they proceeded to delete my account within minutes. They didn’t even give me a chance to make things right or provide feedback. To top it off, they refused to compensate me for the products I still had issues with and are now preventing me from creating any future accounts. That’s the level of petty this company operates at.

Their customer service is just as bad—corporate, scripted responses with no real solutions. They’ll tell you they’re escalating the issue, but nothing ever changes. It’s like talking to a brick wall, and that’s probably an insult to brick walls.

If you care about your money and quality—DON’T use Vistaprint. They’ll take your money, send you defective products, and then penalize you for trying to hold them accountable.

TL;DR: Vistaprint sends defective products, has no real return policy, and will ban you for asking for replacements. AND refuse to refund you. Essentially saying “sucks to suck.” If you’re serious about your business or event, support a better or local company. Learn from my mistake.