Hello everybody!

I wanted to see if anybody has had any experience with making use of Costco's loss and damage warranty. My mom lost both her hearing aids. This has happened a few of times before, but we would eventually find them. It's been more than a week now and it's been hard for her.

Does Costco make it difficult to make use of the warranty or is it a fairly easy process. She's had the hearing aids (Jabra) since last August.

Thank you for any info!

My brother lost both his Philips hearing aids when we went swimming on vacation and discovered they were gone at dinner back at our hotel. The app couldn’t locate them. Has anyone had similar experience with Costco hearing aids and how long before you got replacements? He’s within the 2 year period.

Unfortunately the hearing aids i got from Costco seem to not be working for me. I certainly have hearing loss but after using them for a couple of months i can still hear better without them in the situations i needed to hear better in.

Im still within the 6 month return window, but how do I actually return them? Are they linked to my Costco membership # so i can just walk up with that and return them? I unfortunately have no idea where the receipt went. Do i need to return them with all the boxes and such? Are they going to give me the run around? And do i need to return them to the same Costco i got them from?

My audiologist recommended that I get hearing aids for my mild-moderate hearing loss. He specifically told me not to go to Costco, miracle ear, or anything like that. He said I didn't have to go back to him, but to go to an audiologist rather than one of those places, because they don't have audiologists and will not be able to do it correctly.

Is this really a concern? Do audiologists not help with Costco hearing aids? Price is a big factor for me. I have family members with Costco hearing aids (my loss is genetic) who have no complaints. I'm confused. What has your experience been with Costco? And have you had an audiologist say this to you?

Hi! I've worn hearing aids for about 10 years and I'm on my third pair. I go to an audiologist who charges a minimum of 5K for each pair (I'm sure it's more since I bought my last pair). I hear great things about Costco and wonder if I should switch. Do they have audiologists on site? How is the quality? I'm kind of tired of paying so much. Thanks!