Apple Community
discussions.apple.com › thread › 254819003
mdm key? - Apple Community
I just bought a macbook pro 2019 m1 laptop. and its asking for a mdm key? ... Return the laptop for a full refund. This laptop was not properly prepared for resale by the previous owner, or the laptop may be stolen. Only the previous owner who is managing the laptop can remove it from their MDM.
Apple Support
support.apple.com › guide › deployment › activation-lock-depf4ab94ef1 › web
Activation Lock on Apple devices - Apple Support
If your device management service is unsuccessful in removing Activation Lock, on the Activation Lock screen, enter the user name and password of the account that created the device management service token that links the device management service to Apple School Manager or Apple Business Manager.
Videos
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How to bypass an MDM lock on a Pre-T2 Mac! - YouTube
Reddit
reddit.com › r/macos › mdm key for macbook
r/MacOS on Reddit: MDM Key for MacBook
October 11, 2020 -
Hello, We're in a situation and we can not move forward. Long story short, My friend's son has passed away and we can not open his devices. He had a MacBook and iPhone. We stuck on the activation lock or use the MDM key. My friend doesn't know his son's password. We contacted apple several times to help up reset the password for his iCloud or remove the activation lock.
They requested proof of purchase which we did provide them and nothing after that. No email is been sent or nothing. Support doesn't help, every time we call they apologize and ask as to re-submit the request again. For over 2 months and nothing... Any help we greatly appreciate it.
Top answer 1 of 5
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That's your only route. Apple usually responds quickly to these requests, sometimes problems arise. You'll need to either contact them again or see if you can go into an Apple store with the proof of purchase and death certificate and have them do it there.
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Setup an appointment at the Genius Bar at a local Apple Store. They can unlock it on the spot if you have proof of purchase.
Scalefusion
blog.scalefusion.com › home › multi-os management › macos › mac mdm key explained: simplifying mac deployment for admins
Unlock your MacBook with an MDM key. Learn what it is & how to secure your devices.
September 24, 2025 - An MDM key is a digital token that links a Mac to your organization’s management system. Think of it as the handshake between Apple’s activation servers and your UEM platform. Without it, a Mac starts up as a consumer device.
Addigy
support.addigy.com › hc › en-us › articles › 4633851548563-Overview-Managed-MDM-Activation-Lock-via-Addigy
Overview: Managed (MDM) Activation Lock via Addigy – Addigy
User-based Activation Lock (also known as Device Activation Lock Bypass Code in Profile Manager or known as Allowing Activation Lock in other documentation) was the first version of Activation Lock to be leveraged by end-users and MDM. Device Activation Lock is managed via a code escrowed by Addigy during enrollment and requires the device to be Supervised.
Milwaukee Tool
onekeysupport.milwaukeetool.com › en › knowledge › mdm-faqs
Mobile Device Management: What Is Possible When Pulling One-Key into an MDM?
Companies can enroll devices in a slimmed down version of an enterprise mobility management system (see below), able to push updates to these devices and keep the network secure; while they can’t shut off phones, IT professionals can ensure sensitive company information isn’t compromised when devices are lost by remotely pulling apps and wiping devices of company info (such as a One-Key inventory) from those devices. Enterprise Mobility Management, a broader form of mobile device management that goes “beyond the device itself, its user and its data [… encompassing] application and endpoint management and BYOD.” EMM solutions offer additional security features beyond BYOD MDMs, including tighter Wi-Fi certificates, VPN access, etc.
SimpleMDM
simplemdm.com › blog › how-to-turn-off-activation-lock
How to turn off Activation Lock | SimpleMDM
Android has a feature analogous to Activation Lock known as Google's Factory Reset Protection (FRP), which is tied to a user's Google account. An MDM key is a cryptographic key used to secure device management.
Addigy
support.addigy.com › hc › en-us › articles › 4636674194707-Activation-Lock-macOS-Experience
Activation Lock - macOS Experience – Addigy
Overview: Managed (MDM) Activation Lock via Addigy · Activation Lock is a feature that allows device owners to lock their devices if they are misplaced or stolen.
Hexnode
hexnode.com › home › bypass activation lock using hexnode uem
Bypass Activation Lock using Hexnode UEM - Hexnode Help Center
August 9, 2018 - On certain devices, the Activation ... Lock page, head over to the system menu bar on the top and click on Recovery Assistant. Choose Activate with MDM key …...
Kandji
support.kandji.io › kb › activation-lock
Activation Lock
MDM solution submitting an API request to Apple's Device Assignment Service API. This feature is sometimes referred to as
Ivanti
help.ivanti.com › ld › help › en_US › LDMS › 10.0 › Mobility › mobl-apple-activation-lock.htm
Activation lock (Apple)
Enable activation lock to secure your MDM managed macOS devices in case they are lost or stolen. When activation lock is enabled, if the device is factory reset, the device user will see a lock message from you and will be unable to use the device.
AirDroid
airdroid.com › home › mdm › [2025] what is an mdm lock & how to enable or bypass it?
What is An MDM Lock & How to Enable or Bypass It?
August 1, 2025 - Activation Lock automatically activates ... device when reset. MDM lock is a security feature used by different levels of businesses to secure the enterprise devices used by their employees remotely....
Applivery
applivery.com › home › guides › security and control for your organization: activation lock on apple devices
Security and control for your organization: Activation Lock on Apple devices
July 11, 2024 - Implementing this feature through an MDM (Mobile Device Management) solution allows your organization to maintain control over activation and deactivation of the lock on its devices, ensuring that only authorized personnel can use them.
SimplyMac
simplymac.com › macos › mdm-key-to-activate-mac
Using An MDM Key To Activate Mac - SimplyMac
Activating your Mac can sometimes be tricky, especially when dealing with MDM (Mobile Device Management) keys. If you’ve received a used Mac or need to reactivate one for your organization, you might encounter the need for an MDM key.
Published February 7, 2025
SimpleMDM
simplemdm.com › blog › how-to-manage-activation-lock-for-enterprise-environments
How to manage Activation Lock for enterprise environments | SimpleMDM
ActivationLockAllowedWhileSupervised is an MDM configuration command that dictates whether the Activation Lock feature is allowed on supervised devices within the organization. If you're lucky enough to be a MacAdmin with a fully supervised inventory, checking the status of this key command ...
Quora
quora.com › What-is-the-MDM-key
What is the MDM key? - Quora
Answer: The MDM key refers to a cryptographic key or a unique identifier used in Mobile Device Management (MDM) solutions for securing device enrollment, authentication, and communication between managed devices and the MDM server.
Reddit
reddit.com › r/macsysadmin › remove activation lock with mdm?
r/macsysadmin on Reddit: Remove activation lock with MDM?
March 21, 2024 -
Is it possible to remove activation lock from a device using the MDM? In this case, the MDM is Jamf. The device was configured using “Find My” with a personal iCloud account and the device key in Jamf doesn’t appear to be working. Also, how could I prevent users from enabling “Find My” with a personal account moving forward?
From what I am seeing, I have to go to Apple with proof of purchase, but wanted to confirm before doing so.
Top answer 1 of 4
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Check under the Management tab in Jamf and look for the Activation Lock Bypass Code. You should be able to use that, after restoring the computer, to bypass the Activation Lock and activate the computer. Also, if you computer is in Apple Business Manager, Apple will accept that as Proof of Purchase if you open a ticket to remove the Activation Lock.
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The only way to escrow activation lock keys is for the device to be in abm and be set up with ade
Kandji
kandji.io › blog › how-to-manage-activation-lock
How to Manage Activation Lock: A Guide for Apple Admins | The Sequence
July 7, 2025 - A guide to what you can and can't do with Activation Lock on Mac, iPhone, and iPad using mobile device management (MDM) software.
Scalefusion
blog.scalefusion.com › home › uem › byod › what are the key features of ios byod management with mdm?
MDM Key Features for iOS BYOD Management
August 19, 2025 - This method allows organizations to create multiple configurations with specific device profiles tailored for different departments in the organization. Users can quickly scan a QR code through the Scalefusion MDM Agent app to enroll their devices, ...
TikTok
tiktok.com › discover › how-to-find-your-mdm-key-on-macbook-air
How to Find Your Mdm Key on Macbook Air | TikTok
1 month ago - MDM REMOTE MANAGEMENT FULL UNLOCK 🔓FOR ALL T2 MACBOOKS 💻 IMAC 🖥️ MAC MINI IREMOVE TOOLS 🔥 #macbook #mdm #remotemanagement #imac #unlock ... Customer dropped something on their apple laptop and busted the shift key!