Hey!

Since I performed a clean install of Windows 11 on my new drive, the Microsoft Store is not able to update apps anymore. When selecting a new app to download or when updating an existing app, the library shows "Pending" or "Downloading" on the app. I waited for an hour and none have finished yet.

In the screenshot below, you can see the behaviour: https://imgur.com/a/hrD1mIX

Things I have tried:- Performed a clean install of Windows 11 (twice)
- Updated Windows to latest version|
- Under the Microsoft Store app options selected repair and reset.|
- Signed out and back in again in the Microsoft store
- Ran wsreset.exe
- Ran Windows store apps troubleshooter (says it couldn't identify any problems)
- Used System File Checker, as explained here (which reported no issues)
- Re-registered the store app using: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

None of these seem to have solved the issue. Does anyone know anything else I can try? Thanks!

-- Update --

This issue seemed to be on Microsoft's end, and was automatically resolved for me today (dec, 3rd).

I recently tried watching a video on my prime but the video didn't get played at first I thought the problem was with my prime so I uninstalled it but then I noticed the problem was with my store so I tried to reset and repair it,it didn't work and I can't install apps in my store I signed out and signed in, Reinstalled store through powershell,ran a scan and other shit I could find on YouTube but nothing fixed it,does someone know what to do?I even uninstalled my antivirus.

During November 2024, many of us faced a very annoying issue with MS Store.

It seems to happen on Win 10 and 11.

Symptoms

Apps fails to:

• update with the message: “Something happened on our end”

  • returned errors can be: 0x800706BE, 0x800706BA but mostly 0x80073CF9

• uninstalled, maybe reset either

  • returned errors: 0x80073CFA New apps can be downloaded and installed though.

Any AppxPackage commands will fail to update or remove package with the same errors. winget upgrade return there is no app to upgrade while you know it is wrong.

Most of common methods to fix the store and apps will fail.

Solutions

Try method 4 only if previous methods failed.

Method 1

Solution mentioned here. Go to Windows Settings Win+I -> Apps -> Apps & Features. Search for Microsoft Windows App Runtime Singleton by typing singleton. Click on Advanced options then Terminate, repair then reset if repair failed. Next, open this link , click on View in store then try to update this app from there clicking retry or else. If it works, try to update your apps in the MS Store. If it still fails, try next method.

Method 2

Solution posted here

• Download the latest WinAppSDK ( https://learn.microsoft.com/en-us/windows/apps/windows-app-sdk/downloads ) (Don't install it yet)

• Close all apps, and restart PC

• Install the previously downloaded latest WinAppSDK

• Open Microsoft Store App and hit RETRY for each app that was 'stuck' one-by-one ... they should all now install correctly without errors.

Method 3

As mentioned here, this method was successful for one user.

Open a PowerShell console as admin. Don’t use the Terminal app but the built-in PowerShell console. Run these commands one by one:

dism.exe /online /cleanup-image /restorehealth
dism.exe /online /cleanup-image /startcomponentcleanup
sfc /scannow 

Reboot PC Right click on the MS Store startup icon>more>settings and apply repair AND reset. If it succeeds or not, reboot PC again. Test if MS Store is fixed by running the updates.

Method 4: in-place upgrade

That’s the method that worked for me. YOU NEED AT LEAST 40 GB OF FREE SPACE ON YOUR C:\ DRIVE. If not, you will have to proceed with a fresh Windows install. Sorry

• Download the media creation tool provided by MS.

  • Go there for Win 10 or there for Win 11 and click the download button below the Create Windows 10 installation media section

• Just follow the steps, letting all options by default. Just be sure at the end that the option that preserves your data and apps is checked.

This will reinstall Windows just like if you were upgrading it, preserving your data and apps, for the most of them. Some custom very specific settings can be reset but most users are not concerned as they never touch them. Here are the reset I noticed:

• custom keyboard layout installed with kbedit are gone

• hyperenabledoesn’t seem to run at start

• those registry values were reset if there were customized like:

; To disable the win+shift+ctrl+alt shortcut that by default opens online Office apps
; restart explorer to apply
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"DisabledHotkeys"="VCFGHOYZQN"

[HKEY_CURRENT_USER\SOFTWARE\Classes\ms-officeapp\Shell\Open\Command]
@="rundll32"

• comment if you know other settings reset by the upgrade process

Running windows 11 arm 22621.2215 install and the microsoft store app has disappeared. Using windows key and entering "microsoft store" brings up a hit that when you click it runs a troubleshooter process that doesn't resolve issue. I've tried the following search results suggested solutions and none of them has worked.

1. run "Check for updates" and apply them if offered

2. Dism.exe /Online /Cleanup-Image /Restorehealth

3. WsReset.exe

4. Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage followed by Get-AppxPackage -AllUsers Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

5. download and install the xbox app and lauch it and wait for it to display prompt to install missing microsoft store app dependency which never happened on my setup

Any suggestions on another option that is known to work?